Selah Bauder
Medford,OR
Summary
Positive, dynamic and results-oriented professional with extensive experience in retail management and food service. Excelled in resolving customer complaints. Demonstrated prowess in team training, mentoring, and adept at multitasking.
Overview
2
2
years of professional experience
Work History
Key Holder & Assistant Store Manager
Shoe Department Encore
06.2024 - Current
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Mentored junior staff members, helping them develop their skills to advance within the company successfully.
- Contributed to store profitability by identifying opportunities for upselling and cross-selling products.
- Facilitated smooth store operations during manager absences, ensuring continuity of service.
Seasonal Barista
Goodbean
06.2024 - 09.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Crew Member
Taco Time
10.2022 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
Skills
- Team training, mentoring, and development
- Product ordering
- Opening and closing coordination
- Problem-solving abilities
- Customer Satisfaction
- Time management
- Adaptability
- Work Delegation
- Communication Skills
- Word, Excell, Power Point, Google docs/drive etc
- Multi-tasking
- Data entry
Timeline
Key Holder & Assistant Store Manager
Shoe Department Encore
06.2024 - Current
Seasonal Barista
Goodbean
06.2024 - 09.2024
Crew Member
Taco Time
10.2022 - 05.2024
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