Selah Betts
Washington,DC
Summary
Proven leader with a track record of strategic improvements and operational excellence at Walgreens. Skilled in team leadership and outstanding communication, I significantly enhanced store performance and sales goals. Specialize in hands-on learning and strategic thinking, ensuring optimal inventory levels and employee productivity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Emerging Store Manager
Walgreens
Washington, DC
09.2024 - Current
- Established store tactics and strategies to achieve operational performance and sales goals.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Updated and maintained store signage and displays.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Monitored employee performance and identified performance gaps for corrective action.
Inventory Specialist
Walgreens
Washington, DC
02.2024 - Current
- Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
- Managed inventory levels in the front end and pharmacy to ensure optimal stock at all times.
- Received and worked all shipments.
Shift Leader
Walgreens
Washington, DC
01.2021 - Current
- Managed the team on a shift by delegating tasks, making break schedules, and following up with everyone to ensure productivity within a timely manner.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Trained new employees on company policies, operational procedures, and customer service standards.
Customer Service Associate
Walgreens
Washington, DC
08.2020 - Current
- Provided extraordinary customer care to all customers.
- Developed skills in company operations, and executed store plans.
- Merchandising the stores products and displays.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
- Kept work area neat, clean, and well-stocked at all times.
Education
GED -
GED
Washington, DC06-2019
Skills
- Team leadership
- Outstanding communication skills
- Strategic thinker
- Hands-on learning
Certification
- Certified Pharmacy Technician Trainee
Timeline
Emerging Store Manager
Walgreens
09.2024 - Current
Inventory Specialist
Walgreens
02.2024 - Current
Shift Leader
Walgreens
01.2021 - Current
Customer Service Associate
Walgreens
08.2020 - Current
GED -
GED
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