Selah Brown
Norfolk,VA
Summary
Brings dependable customer service, problem-solving, and safety-focused support across project, retail, and home settings. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.
Overview
3
3
Languages
1
1
Certification
4
4
years of professional experience
Work History
IT Project Coordinator
Disclosure Inc.
Alexandria, Virginia
09.2023 - 08.2026
- Developed and maintained detailed project timeline plans to track milestones and deliverables.
- Conducted regular meetings with project teams to assess progress and proactively address potential issues.
- Organized meeting agendas and notes, coordinating follow-up actions to ensure accountability in project reviews.
Babysitter
Self-Employed
Springfield, VA
04.2022 - 09.2025
- Ensured the safety and well-being of children under care
- Delivered tailored childcare services to meet diverse family needs.
- Supported children's academic progress by assisting with homework, preparing nutritious meals, and organizing engaging activities.
- Created innovative learning experiences that fostered children's curiosity and development.
- Remain alert at all times while caring for multiple children simultaneously.
- Using problem-solving skills to anticipate potential issues before they arise.
- Performed housekeeping by organizing toys and books in designated areas.
Retail Sales Associate
CVS Pharmacy
Alexandria, VA
11.2023 - 03.2024
- Provided excellent customer service, ensuring a positive shopping experience.
- Operated cash register
- Addressed customer complaints with professionalism and care to resolve issues effectively.
- Promoted special offers and discounts, increasing customer engagement and driving additional sales.
Education
Bachelor of Science - Business Management
Old Dominion University
Norfolk, VA05-2028
High School Diploma -
Thomas Edison High School
Alexandria, VA01-2024
Skills
- Teamwork and Collaboration
- Customer service
- Professional demeanor
- Risk management
Certification
- CPR Certified
Projects
- Organized various spaces for clients, creating tailored organizational plans, - Specialized in decluttering, space optimization, and improving productivity through well-thought-out design
Volunteer Experience
- Dunn Foundation, - Assisted with community events and outreach programs
- Friendship Terrace, Washington, DC, - Volunteered regularly, providing assistance to residents and helping with events
Affiliations
- Created and produced original music, collaborating with other artists to express creativity and emotion
- Provided professional organizing services, helping clients declutter and optimize space
- Developed personalized organizing plans, improving efficiency and productivity in various settings
- Assisted in organizing and supporting community outreach events
- Helped with various foundation initiatives aimed at helping underserved communities
- Regularly volunteered at Friendship Terrace, assisting residents with daily tasks and organizing events
- President of Students of East African Descent organization at odu 2026-2027
Languages
English
Native/ Bilingual
Arabic
Limited
Amharic
Native/ Bilingual
References
Lumahn Paki
CEO and Founder, Disclosure Inc.
5810 Kingstowne Center, Suite 120
Alexandria, VA 22315
Email: Lumahnb@YourDisclosure.com
Phone: (202) 743-3020
Professional Relationship: Employer / Supervisor
Timeline
Retail Sales Associate
CVS Pharmacy
11.2023 - 03.2024
IT Project Coordinator
Disclosure Inc.
09.2023 - 08.2026
Babysitter
Self-Employed
04.2022 - 09.2025
Bachelor of Science - Business Management
Old Dominion University
High School Diploma -
Thomas Edison High School