Selah Royer
Battle Ground,Washington
Summary
Patient and hardworking candidate successful at problem-solve with a positive attitude. Over five years of public speaking experience. Experienced in cross-cultural communication. Ability to disseminate information clearly and with enthusiastically.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Assistant Language Teacher
Japan Exchange And Teaching Program
Shimonoseki, Japan
04.2022 - 08.2023
- Taught English to high school students in Japan.
- Coordinated with Japanese teachers to create and implement English lesson plans in accordance with prefecture curriculum.
- Reviewed classroom performance data to evaluate subject understanding.
- Mentored students needing extra time and assistance to learn.
- Maintained a welcoming and enthusiastic attitude inside and out of the classroom.
- Presented about American Culture using Powerpoint and Google Slides.
Urgent Care Patient Service Representative
The Vancouver Clinic
Vancouver, WA
07.2021 - 04.2022
- Collected copayments and compiled daily financial records.
- Managed patient check-in and registration process, confirming data accuracy and completeness.
- Assisted patients in filling out various paperwork such as patient information, billing, motor vehicle accident, and workman’s compensation.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Verified patient insurance eligibility and entered patient information into electronic health record system.
- Responded to customer calls to answer questions about policies, appointments, and clinic hours.
- Greeted and assisted patients with check-in procedures
- Trained new staff on electronic filing, phone etiquette and other office duties.
Patient Liaison
The Vancouver Clinic
Battle Ground, Washington
04.2021 - 07.2021
- Answered patient's questions and pointed individuals in right directions.
- Acted as first point of contact for patients and employees.
- Displayed friendly, outgoing, and professional behavior to create
- Monitored lobby activity to maintain safe and secure environments.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Distributed medical grade face masks to patients.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines closely to establish accuracy and compliance with COVID-19 protocols.
Education
Bachelor of Arts - Theatre Arts
Western Washington University
Bellingham, WA 09.2015 - 06.2020
Certificate And Minor - Teaching English To Speakers of Other Languages
Western Washington University
Bellingham, WA 05.2001 -
Skills
Excellent interpersonal skills
undefinedCertification
Teaching English to Speakers of Other Languages
Timeline
Assistant Language Teacher
Japan Exchange And Teaching Program
04.2022 - 08.2023
Urgent Care Patient Service Representative
The Vancouver Clinic
07.2021 - 04.2022
Patient Liaison
The Vancouver Clinic
04.2021 - 07.2021
Teaching English to Speakers of Other Languages
06-2020
Bachelor of Arts - Theatre Arts
Western Washington University
09.2015 - 06.2020
Certificate And Minor - Teaching English To Speakers of Other Languages
Western Washington University
05.2001 -
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