Summary
Overview
Work History
Education
Skills
Timeline
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Selah Wallace

Flagstaff,AZ

Summary

Hardworking Bartender with upscale dining experience and engages with customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

7
7
years of professional experience

Work History

Bartender

Yellowstone Club
05.2023 - 09.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender

Sterling Grove
01.2020 - 04.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Host/Server

Vogue Bistro
01.2017 - 01.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Bachelor of Arts - Psychology

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ

Skills

  • Suggestive Selling
  • Highly Reliable
  • Customer Service
  • Outgoing Personality
  • Liquor, Beer, and Wine Knowledge
  • Food Service
  • Basic Accounting

Timeline

Bartender

Yellowstone Club
05.2023 - 09.2023

Bartender

Sterling Grove
01.2020 - 04.2022

Host/Server

Vogue Bistro
01.2017 - 01.2020

Bachelor of Arts - Psychology

Maricopa Community Colleges - Estrella Mountain Community College

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Selah Wallace