Selah Alexander

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
• Developed strong rapport with clients through consistent follow-up and attention to detail.
• Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
• Improved customer satisfaction rates by providing tailored solutions to meet individual client needs.

• Maintained program focus on learning by enforcing rules related to academics, student discipline, and class attendance.
• Prepared program budget and submitted it to leadership with recommendations for hiring, capital expenditures, and cost-saving initiatives.
• Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
• Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
• Participated in team-building activities to enhance working relationships.
• Kept school in full compliance with established policies, legal requirements, and student safety standards.
• Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
• Monitored over 10 employees' day-to-day activities and made plans to rectify issues

• Provided input into implementation of policies, programs and new initiatives.
• Directly informed Chancellor about their perspective on vision and direction of DC Public Schools, with focus on equity and diversity in DCPS, and role of parents in over 238 schools
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Resolved problems, improved operations and provided exceptional service.
• Identified issues, analyzed information and provided solutions to problems
• Demonstrated respect, friendliness and willingness to help wherever needed

• Identified workflow inefficiencies to formulate and implement operational improvements at network level.
• Assisted clients with developing and maintaining capital plan to sufficiently meet development and remodel obligations.
• Fostered positive, proactive and professional relationships to achieve short- and long-term business goals.
• Identified national opportunities to leverage purchasing power with vendors and marketing opportunities.
• Monitored and analyzed clients' progress, results and overall satisfaction to implement process improvement initiatives.
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
• Developed innovative sales and marketing strategies to facilitate business expansion.
• Planned, strategized, executed, and developed organizational structure for 12 Minority-Owned/Women-Owned Social Enterprises and For profit entities through profit sharing and equity ownership.
• Designed and implemented products, programs, and services to meet and exceed expectations of diverse cultural communities
• Built Public/Private Partnerships between for profit and nonprofit institutions through governmental agencies and public funding.
• Lead cross team collaborations between wide range of stakeholders to deliver high impact, high value offerings and programs
• Developed digital marketing campaigns to advance fundraising and donor engagement
• Produced data driven analysis and short, mid, and long term strategic planning
• Used data to lead program and product innovation
• Used Facebook, Instagram, and Google Business and Marketing tools including Google Trends and SEO
• Designed Program Impact Evaluation
  
• Increased company revenue 25% through aggressive new market strategies

Founder & Designer: Established and managed NeithRa Jewelry, overseeing all aspects of business operations, including product design, production, and sales.

• Creative Direction: Designed unique, handcrafted jewelry pieces, drawing inspiration from cultural motifs and personal aesthetics, ensuring high-quality craftsmanship.
• Brand Development: Developed and executed branding strategies, including logo design, packaging, and marketing materials, to establish a strong brand identity.
• Sales & Marketing: Implemented online and offline marketing strategies to promote the brand, including social media campaigns, email marketing, and participation in local artisan markets.
• Customer Relationship Management: Built and maintained strong relationships with customers, providing personalized service and ensuring a positive shopping experience.
• Inventory Management: Managed inventory levels, supply chain logistics, and vendor relationships to ensure the timely production and delivery of products.
• Financial Oversight: Handled all financial aspects of the business, including budgeting, pricing strategies, and financial reporting to ensure profitability.
• E-commerce Management: Managed the online store, including product listings, order fulfillment, and customer service, to drive online sales and customer engagement.

• Managed over 20 Social Impact programs with diverse populations including refugees and asylum seekers, displaced residents, low income families, returning citizens, and communities experiencing systemic poverty and low academic achievement
• Dramatically Improved academic achievement for over 1200 students through STEAM programming (Science, Technology, Engineering, Arts, and Math) of District of Columbia and Baltimore City Schools students implementing programming through community partnerships and public private partnerships
• Closed learning gap for at risk students in impoverished communities of color by designing curriculum based in culturally relevant soft skills through social engagement
• Improved efficacy of 12 small nonprofits by providing strategic guidance accompanied by strategic planning and cross institutional support
• Developed program schedules and monitored milestones
• Analyzed problematic areas to provide recommendations and solutions.
• Improved performance, hiring practices and management systems to facilitate success of over 20 client's organizations.
• Integrated with educators to create successful teaching aids and instructional materials, assisting learners.
• Updated school curriculum to integrate technology and enhance quality of student education.
• Worked with senior management to define project scope and direction, creating inter-departmental frameworks to drive successful project execution
• Worked with marketing team on development and delivery of creative campaigns to support fundraising activities
• Collaborated with senior leadership to identify funding objectives and devise workable development plans
• Researched grant opportunities which corresponded with organizational mission and objectives, coordinating preparation and submission of applications
• Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets

• Organized rooms in line with current educational thinking to maximize educational opportunities for students.
• Planned and implemented different daily activities to enhance overall development and growth of every student.
• Created after-school program to enhance student involvement in school processes.
• Introduced new software into classrooms, enhancing student comprehension and improving test scores by 10%
• Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques which reduced disciplinary actions by 15%.
• Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
• Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
• Taught student classrooms with varying teaching methods and elevated average GPA.
• Conferred with parents about student progress to boost family involvement and enhance student support.
• Maintained patience and level-headedness in diverse situations to support student development and personal growth.
• Offered insight to Executive Leadership to enhance diversity and inclusion within classroom
• Initiated expansion of program into new schools to increase number of student participants in impoverished and underserved communities.

• Chose materials and developed lesson plans to enhance social justice awareness and soft skills for emerging high schools students in wake of Freddie Gray Uprising.
• Monitored and assessed understanding of difficult concepts and adjusted lesson accordingly.
• Introduced guest speakers and used mixed media, performing arts, and visual materials to inspire students during class lectures.
• Trained students in social responsibility involving issues such as Political engagement, Social Equity, Voting Rights, and access to local politics.
• Lead and managed classroom of diverse students from low income communities of color.
• Bridged gap between students aspiring to attend college and parents who lacked educational achievements.
• Mentored 10 students in program

I completed an executive leadership program through a dual partnership between Merrick Business School and the College of Public Affairs. The program was designed for nonprofit professionals to enhance their leadership abilities, develop and lead nonprofits, create social enterprises, and implement effective fundraising strategies. My studies covered key areas such as nonprofit law, strategic planning, grant writing, and public-private partnerships.

During my graduate internship at the Baltimore City Mayor’s Office of Employment Development, I authored a report on the efficacy of public/private partnerships across local, state, and federal levels. My research focused on the management and structure of workforce programs established by Maryland and funded through the Workforce Investment Act.

For my Graduate Capstone Project, I led the Northeast Housing Initiative Project, a Baltimore City-based effort to amend the city charter, facilitating the construction of permanent, sustainable communities. My work included developing a strategic vision and implementation recommendations, contributing to the successful passage of the measure in 2017.

I managed a multidisciplinary curriculum that emphasized Small Business and Entrepreneurship, Community and Civic Engagement, and Corporate Communication. My responsibilities included the design, planning, and execution of marketing strategies, along with fostering skills in corporate communication. My civic engagement work was particularly focused on Poverty Studies and collaborating with local nonprofit organizations addressing these issues. The curriculum was designed to equip participants with the tools necessary to engage in their communities effectively and to understand the complexities of poverty. For my capstone project, I centered my research on the work of Paul Spicker, exploring the dimensions and structures of poverty in society, which provided a theoretical foundation for the program's approach to community impact.

Humanities (Sociology, Gender Studies, English)