Selahattin Kizilelma
Dayton,OH
Summary
Proven leader and skilled truck driver with a track record of enhancing customer satisfaction and maintaining safety at 50 States Express LLC. Demonstrates strong work ethic and self-motivation, excelling in fast-paced environments. Expert in transportation safety and goods security, significantly improving operational efficiency.
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with 20 years of experience in team leadership in Restaurant industry. Background includes sales, management and customer service in fast-paced settings.
Overview
17
17
years of professional experience
Work History
Truck Driver
50 States Express LLC
Dayton, OH
12.2018 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Server Manager
Sultan Restaurant
West Chester, OH
09.2017 - 10.2018
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
Manager
Cobani Restaurant
San Francisco, CA
04.2015 - 03.2017
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Managed and motivated employees to be productive and engaged in work.
Manager and Serving
Akdeniz Meditearian Restaurant
Manhattan, NY
09.2012 - 12.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Old House Restaurant
Istanbul Turkey
07.2007 - 01.2012
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Note: Old house restaurant still running its it my family owned business.
Education
Bachelor of Arts - Hotel And Motel Management
Dicle University
Diyarbakir Turkey06.2005
High School Diploma -
Cermik Lisesi
Diyarbakir Turkey 06.2003
Skills
- Safe Driving
- Strong Work Ethic
- Self-motivation and discipline
- Safe Driving Practices
- Dependable and reliable
- Transportation safety
- Goods Wrapping and Security
Languages
Turkish
Native or Bilingual
Timeline
Truck Driver
50 States Express LLC
12.2018 - Current
Server Manager
Sultan Restaurant
09.2017 - 10.2018
Manager
Cobani Restaurant
04.2015 - 03.2017
Manager and Serving
Akdeniz Meditearian Restaurant
09.2012 - 12.2014
Manager
Old House Restaurant
07.2007 - 01.2012
Bachelor of Arts - Hotel And Motel Management
Dicle University
High School Diploma -
Cermik Lisesi