Seleen M. Garcia
Perris,CA
Summary
Motivated and adaptable professional with a strong foundation in customer service, communication, and problem-solving. Known for being dependable, quick to learn, and able to work independently or in a team setting. Brings a positive attitude, strong attention to detail, and a willingness to take on new challenges. Seeking an opportunity to contribute to a dynamic team while continuing to grow professionally.
Overview
6
6
years of professional experience
Work History
Program Leader
Think Together
02.2023 - 12.2024
- Led and facilitated after-school activities, ensuring a safe and engaging environment for students.
- Provided one-on-one and group support to students, helping them with academic tasks, fostering collaboration, and promoting positive behavior.
- Managed classroom behavior, ensuring a respectful and inclusive environment through clear communication and positive reinforcement.
- Communicated regularly with parents and guardians, providing updates on student progress and addressing any concerns.
- Promoted a positive learning atmosphere by encouraging student participation and engagement in daily activities.
- Attended staff development meetings and training sessions to continually enhance program quality and effectiveness.
Embedded Tutor
Moreno Valley College
08.2022 - 12.2022
- Assisted professor in facilitating class discussions and guided individual/group learning activities, enhancing student engagement and understanding.
- Promoted and supported instructor-led activities to encourage active participation among students.
- Guide students, provide feedback, and answer questions as they interact with the class content and course material during in-class activities and out-of-class study sessions.
- Meet regularly with the professor to discuss course content and student progress.
- Conduct 2 – 3 hours of scheduled drop-in study sessions outside of class each week.
- Conduct 2 to 4 hours of one-on-one appointments with students outside class time.
- Promoted other academic support services and resources to enhance students' overall learning experience.
Service Team Associate
Panda Express
07.2021 - 09.2022
- Integral part of customer service team, ensuring a positive guest experience.
- Provided attentive service to ensure positive guest experiences, actively engaging with customers to understand and fulfill their needs.
- Quickly adapt to shifting priorities and customer needs in a fast-paced setting.
- Collaborate with team members to streamline operations and provide seamless customer services.
- Maintained a positive and welcoming demeanor, contributing to a friendly and inclusive work environment.
Assistant Instructor
Love 4 Life Association
08.2021 - 05.2022
- Supported mental health lessons by engaging students and facilitating discussions on important wellness topics.
- Assisted in parent informational meetings, providing guidance and clear communication about mental health strategies.
- Organized and supported team activities for children focused on bullying prevention, building self-esteem, and promoting self-love.
- Developed strong communication and interpersonal skills by working with diverse groups, adapting content to different audiences, and providing empathetic support.
Intern
Love 4 Life Association
09.2020 - 12.2020
- Conducted workshops with Rancho Verde High School students on mental health awareness and suicide prevention, fostering a safe and supportive learning environment.
- Organize and run social media platforms.
- Assisted in training and development for new program members.
- Collaborated with Love for Life Officers to plan and execute events, meetings, and community campaigns, ensuring smooth operations and effective outreach.
Assistant
Del Rosario Cleaning Services
06.2019 - 08.2020
- Supported general cleaning tasks, including vacuuming, dusting, bathroom cleaning, kitchen cleaning, and furniture polishing, ensuring high-quality service standards.
- Communicated with customers to address questions and confirm service details, fostering positive client relationships.
- Assisted with customer service calls, handling inquiries and providing information on service options.
- Scheduled and confirmed appointments with clients, maintaining a clear and organized booking calendar.
Education
Business Administration
Moreno Valley College
Moreno Valley, CASkills
- Activity planning
- Critical thinking
- Interpersonal communication
- Issue resolution
- Customer focus
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Program Leader
Think Together
02.2023 - 12.2024
Embedded Tutor
Moreno Valley College
08.2022 - 12.2022
Assistant Instructor
Love 4 Life Association
08.2021 - 05.2022
Service Team Associate
Panda Express
07.2021 - 09.2022
Intern
Love 4 Life Association
09.2020 - 12.2020
Assistant
Del Rosario Cleaning Services
06.2019 - 08.2020
Business Administration
Moreno Valley College
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