Seleena Salanoa
Sacramento,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Office Technician (Typing)
California Department Of Education
05.2023 - Current
- Establish and maintain filing, logging, and tracking systems to produce various statistical reports required to implement and evaluate program activities.
- Review all contract, grant, travel, and payment packets for compliance with the California Department of Education’s correspondence guide, and with Section 508 of the Rehabilitation Act.
- Provide technical and computerized support to professional consultants, analysts, and other support staff in the development of program initiatives, policies, and directives.
- Routed program correspondence, documents, and messages to correct staff members.
- Edited and proofread documents for accuracy and completeness.
- Assisted with onboarding of new employees.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Collect, organize, and distribute incoming mail.
General Manager
Full Throttle Performance
11.2018 - 04.2023
- Understand the needs of customers and collect data about their vehicles to enter to internal shop system to create accurate estimates/invoices based on matching information.
- Procurement of business financial documents by compiling, verifying, and sorting information to prepare source data for business accountant using Microsoft Excel and QuickBooks.
- Built and maintained client relationships on a regular basis in order to find effective solutions for their vehicles desired outcome.
- Built and maintained professional relationships with recognized brands by consistently communicating between several channels at any given time
- Utilized keen sense of detail in order to preform internal audits and analyses of business operations and employee performance.
- Participated in the employee onboarding process including sourcing potential employees, entering employee information into payroll software, creating employment contracts (Such as NDA’s, Non-Competition contracts, and general hiring contracts within accordance to California state laws and regulations) and implementing training protocols.
- Determine proper shift coverage, optimize weekly/monthly scheduling, and processed employee PTO/VTO/OT requests.
- Monitor and manage social media accounts, track trend analysis, creating sales promotions, and initiating collaborations Based on engagement recorded through marketing quantitative and qualitative data analysis
- Lead the team in providing excellent customer service with integrity to each and every client.
SHARE Institute Intern
The SHARE Institute Citrus Heights
08.2021 - 07.2022
- Deciphering project proposal budget spreadsheets.
- Analyzing international and domestic proposal emails and creating talking points for proposition negotiations.
- Organized fundraising and donations for several local groups including The Caldor Fire Families, Saint John’s Program for Real Change, Laundry Love of Citrus Heights, Garden for the Homeless, Shriners’ Hospital.
- Participated in local charity events as a representative of the SHARE organization (Laundry Love of Citrus Heights).
- Verified legitimacy of charity grant proposals.
- Monitor and respond to progress reports sent by project managers.
Enumerator
United States Census Bureau
08.2020 - 11.2020
- Went door-to-door speaking directly with homeowners to gather information needed to enter onto enumeration digital form.
- Conduct interviews with residents by following state-set guidelines and confidentiality laws while answering any questions to elicit correct information to residents.
- Assessed quality control levels on assigned addresses by analyzing data collected by previous enumerators and maintained records for verification.
- Maintained high production rates while compliant with accuracy standards.
- Curated interpersonal relationships with residents in order to effectively record requests on behalf of the community.
Teller
Wells Fargo Gold River
01.2016 - 01.2018
- Analyzed customer data profiles to effectively match them with the most beneficial products that cater to their needs.
- Balanced cash drawers daily by accurately counting and entering in total cash amounts.
- Conducted fraudulent currency checks regularly by using several software authentication systems at the same time.
- Exceptional organization led to daily cash, check, and credit card multi-transaction at a fast pace while still being accurately tracked.
- Became knowledgeable identifying fraudulent transactions and counterfeit currency.
- Provided excellent customer service to all clients.
Education
AA - Psychology
Folsom Lake College
Folsom, CA07.2022
High School Diploma -
Folsom High School
Folsom, CA08.2014
Skills
- Excellent Organization
- Easily Adaptive
- Exceptional Customer Service
- Experienced Time Management
- Proficient Typing: 57 WPM
- Proficient on Word and Excel
- Risk Management
- Cross-Functional Team Management
- Market Analysis
- Staff Training
- Activity Tracking
Timeline
Office Technician (Typing)
California Department Of Education
05.2023 - Current
SHARE Institute Intern
The SHARE Institute Citrus Heights
08.2021 - 07.2022
Enumerator
United States Census Bureau
08.2020 - 11.2020
General Manager
Full Throttle Performance
11.2018 - 04.2023
Teller
Wells Fargo Gold River
01.2016 - 01.2018
AA - Psychology
Folsom Lake College
High School Diploma -
Folsom High School
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