Shermarco Elem
Human Resources
Memphis,TN
Summary
Innovative and forward-thinking seasoned leader with years of widely diverse and high-impact professional experience in higher educational leadership seeking challenging full-time professional position in Student Services, Enrollment Management, or Higher Education Administration. Focused on building and enhancing relationships, meeting service needs and maintaining smooth administration of all department operations by using proven knowledge and strengths in communications, leadership and planning.
Overview
18
18
years of professional experience
Work History
Project and Strategic Manager
ALSAC St. Jude Children's Research Hospital
10.2021 - Current
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Project Management of all Fitness & Endurance Initiatives
- Strategic Alignment author and implementation
- Event Operation Management
- Fitness Event Planning and Coordination
- Procedure creation and documentation
- Oversight of all Administration staff
- Organization Resource allocation
- Event Design
- Budget management
- High Level Logistical orchestration
- Cross Functional liaison between vendor, ITS, and all Fitness and Endurance teams
- Senior Advisor for all fundraising marathons, walk, triathlons, and "Do it yourself' events
- Senior Manager of Project Activation
Event Officer/Onsite Coordination
Leo Events
05.2016 - 09.2021
- Managed Event Coordination
- Executed event operations
- Onsite event supervision
- Oversaw transportation movements of client programs
- Front line communication specialist between client, vendors, and LEO management
- Supported Director of Events & Program Management to implement and accomplish logistical, general management, and transportation for client focused relations to exceed expectations
Executive Content Creator
ZFire
03.2015 - Current
- Generated programs and content
- Well-Informed of Fitness Trends
- Performed Financial Reconciliation
- Knowledgeable of Memphis and surrounding area markets
- Executed event programming
- Enacted proven leadership strategies for effective achievement of prescribed event goals
- Designed fliers to promote events and company updates.
- Increased website and social media traffic 100% by creating dynamic graphics and pieces.
Cigna Grant Administrator & Adjunct Instructor
Southwest TN Community College
04.2016 - 08.2018
- Formulated, conducted, and supervised group exercise classes following industry standards
- Communicated expectations and outcomes of classes to participants
- Administered outreach programming and events on and off site
- Orchestrated initiatives for community relations
- Ensured all safety regulations were met and upheld
- Spearheaded Recruitment for staff
- Room facilities Management
- Designed age and skill appropriate related programs
- Exceeded goals through effective task prioritization and great work ethic.
Executive Member Director
Community Health Alliance
Knoxville, TN
01.2014 - 02.2016
- Provided general executive oversight for management of company
- Reviewed Compensation and Governance of annual employees and new executive team members
- Aided the coordination of Auditing and Finance committees
- Participated in all Board meetings
- Collaborated to ensure governmental compliance
- Worked in tandem with Executive team, White House staff, and Department of Insurance to administer and provide coverage for members in the state of Tennessee through the Affordable Healthcare Act
- Fielded high level management duties for the organization
Field Support and Management
Brinker International And Chilis
05.2012 - 03.2015
- Orchestrated general management and operation of select departments withing each store
- Oversaw guest dining experienced
- Supervised shift duties for all employees
- Coordinated Philanthropic activities for West Tennessee market
- Managed community outreach and service industry co-op
- Administered and implemented training throughout West Tennessee market
- Headed Hourly Staff
- Coordinated daily operations
- Lead contact and dialog specialist for guest and consumers
- Reviewed and implemented brand standards and policies
- Chaired various empowerment and professional development committees.
Enrollment Services Associate
South West TN Community College
05.2008 - 01.2009
- Front line manager for Enrollment Operations
- Participated in Retention taskforce planning
- Oversaw Multi-campus front desk operations for admission and records
- Supervised enrollment for new and first generation students (Admission & Records, Financial Aid, and Advising & Counseling)
- Conducted and administered Student activities programming and workshops
- Maintained student records using Banner software
- Guided recruitment events on and off campuses which increased overall enrollment
- Processed data and information for all incoming and returning students
- Presented information about the college to new, transfer, current and prospective students.
- Maintained student records within Registrar Office
Office Manager
Christian Brothers University
02.2007 - 08.2007
- Supervised office facilities and 10 subordinate workers
- Oversaw , developed and maintained departmental budge
- Organized meetings
- Operated department-wide meeting software
- Designed education institutes
- Furthered professional organizations with on campus entities
- Monitored and completed account receivables and payables
- Communication representative for education department
- Evaluated graduate admission enrollment
- Maintained and updated students records
- Assisted the department with all phases of instruction/aids
- Facilitated relations between Education department and all other entities on and off campus
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 10 new employees.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
Education
Bachelor of Arts - Applied Psychology and Foundation of Business
Christian Brothers University
Memphis, TNGraduate Studies - Leadership And Policy Studies
University of Memphis
Memphis, TNSkills
Meeting planning
Events logistics management
Adaptability
Interpersonal Communication
Customer Service
Training & Development
Data management
Program coordination
Documentation skills
Policy implementation
Recruitment
Employee programs
Compensation and benefits
Strategic Sourcing
Human resources
Project Management
File and records management
Organizational Development
Event planning and coordination
Timeline
Project and Strategic Manager
ALSAC St. Jude Children's Research Hospital
10.2021 - Current
Event Officer/Onsite Coordination
Leo Events
05.2016 - 09.2021
Cigna Grant Administrator & Adjunct Instructor
Southwest TN Community College
04.2016 - 08.2018
Executive Content Creator
ZFire
03.2015 - Current
Executive Member Director
Community Health Alliance
01.2014 - 02.2016
Field Support and Management
Brinker International And Chilis
05.2012 - 03.2015
Enrollment Services Associate
South West TN Community College
05.2008 - 01.2009
Office Manager
Christian Brothers University
02.2007 - 08.2007
Bachelor of Arts - Applied Psychology and Foundation of Business
Christian Brothers University
Graduate Studies - Leadership And Policy Studies
University of Memphis