Selena Alexander
Baltimore,Maryland
Summary
Dedicated HR Learning Development Manager with an MBA focused on HR and over 5 years of experience in Human Resources and Learning Development. Seeking to leverage expertise in Organizational Development, Peoplesoft, and Learning & Development to drive workplace culture enhancement and business success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources
Robert Half Staffing Agency
Baltimore, Maryland
06.2022 - Current
- Spearheaded Organizational Development initiatives to drive positive change and enhance employee engagement
- Led the implementation and optimization of Peoplesoft HRIS system, resulting in streamlined HR processes and improved data accuracy
- Developed and delivered comprehensive training programs to support employee development and career advancement
- Provided strategic guidance and coaching to HR team members, fostering their professional growth and development
- Ensured compliance with HR policies and regulations, including EEO and ADA guidelines
- Collaborated cross-functionally to address organizational challenges and align HR strategies with business objectives.
Human Resources Generalist
Morgan State University
Baltimore, Maryland
10.2021 - 06.2022
- Administered the recruitment process, including sourcing, interviewing, and onboarding new employees
- Coordinated employee training and development programs, including curriculum design and delivery
- Managed employee relations issues, including conflict resolution and performance management
- Utilized data analytics to identify trends and areas for improvement in HR processes
- Assisted with HRIS system maintenance and updates, ensuring data accuracy and integrity
- Developed and maintained HR policies and procedures, ensuring alignment with company goals and objectives.
HR Generalist
Baltimore Corps"AmeriCorps"
Baltimore, Maryland
09.2020 - 08.2021
- Managed full-cycle recruitment process, including sourcing, interviewing, and onboarding new hires
- Designed and implemented learning and development programs to enhance employee skills and competencies
- Handled employee relations matters, including conflict resolution and performance management
- Conducted data analysis to identify trends and opportunities for improvement in HR processes
- Maintained HRIS system integrity and accuracy through regular audits and updates
- Developed and communicated HR policies and procedures to ensure alignment with company goals.
Project Manager
UT Southwestern Medical Center
Dallas, Texas
12.2018 - 04.2020
- Led Organizational Development initiatives to drive positive change and improve employee engagement
- Managed the implementation and optimization of Peoplesoft HRIS system, resulting in increased efficiency and accuracy in HR processes
- Developed and implemented training programs to support employee development and succession planning
- Provided coaching and mentorship to HR team members, fostering professional growth and development
- Ensured compliance with HR policies and regulations, including EEO and ADA guidelines
- Collaborated with cross-functional teams to address organizational challenges and drive strategic objectives
- Managed and advised Physicians (employees) with 1:1 performance management, training, and development workshops, conducted monthly meetings, and managed physicians' budgets and daily schedules
- Facilitated online and in-person orientation and monthly progress training for incoming physician.
Employment Claims Representative
Ernst and Young
Dallas, Texas
08.2015 - 07.2018
- Enhanced technical training and workflow delivery for global stakeholders such as Chase, Bank of America, Lowe's, and Amazon
- Applied advanced Excel functions for financial modeling and strengthened internal and external decision-making processes
- Managed training sessions and implemented talent solutions for unemployment claims
- Drive special projects with unemployment PM process from idea conception to implementation
- Interpret clients'/stakeholders' business requirements to promote external partnerships
- Managed training sessions to improve department instructional production.
Recruiter, Employee Relations lead
Texas Woman's University
Denton, Texas
11.2012 - 06.2015
- Managed full-cycle recruitment process, including sourcing, interviewing, and onboarding new hires
- Designed and implemented learning and development programs to enhance employee skills and competencies
- Handled employee relations matters, including conflict resolution and performance management
- Develop career development programs and increase student enrollment through recruitment efforts and targeted marketing strategies
- Optimized operational processes using Excel-based tools for tracking key performance indicators
- Managed employee relations and student worker issues and developed a career development mentoring program
- Increased student enrollment through recruitment efforts and designed distance-based learning programs.
Education
MBA - HR
Graves School of Business and Management, Morgan State University
05.2022
Associate - Biology
Southern University Shreveport
05.2008
Bachelor of Science - Health and Kinesiology
The University of Texas
12.2006
Skills
- Proficient in Organizational Development, Peoplesoft, and Learning & Development
- Expertise in designing and implementing training and development programs
- Proficient in Workday, CRM, HCM, ADP Workforce Now, and ATS
- Skilled in decision-making, coaching, data analysis, and employee counseling
- Strong compliance with HR policies and procedures
- Effective collaborator with cross-functional teams and project management experience
- Experienced in implementing HRIS systems like Workday and ServiceNow for payroll, benefits, and onboarding/offboarding processes
- HR expertise in compensation, benefits, employee/labor relations, training/development, EEO, and organizational development
- Excellent communication and interpersonal skills, with a focus on building strong relationships
- In-depth knowledge of HR policies, procedures, and compliance regulations
- Software and technical proficiency: Word, Excel, Sharepoint, PowerPoint, Google Apps/Sheets, Resume databases, Sourcing, WebEx, Recruitment, Relationship Building, Data Integrity and Compliance, Data Analytics
Websites
Certification
- SHRM-CP, Society for Human Resource Management, Alexandria, Virginia, 08/2024
- Graduate Assistant to Dean Emeritus, Journalism and Communication, Morgan State University, Maryland, MD, 10/2022
- Study Abroad Coursework, Multicultural/Cross-Cultural, Advanced Psychopathology, Advanced Counseling, & Crisis methodologies, London, United Kingdom, 06/2009
Timeline
Human Resources
Robert Half Staffing Agency
06.2022 - Current
Human Resources Generalist
Morgan State University
10.2021 - 06.2022
HR Generalist
Baltimore Corps"AmeriCorps"
09.2020 - 08.2021
Project Manager
UT Southwestern Medical Center
12.2018 - 04.2020
Employment Claims Representative
Ernst and Young
08.2015 - 07.2018
Recruiter, Employee Relations lead
Texas Woman's University
11.2012 - 06.2015
MBA - HR
Graves School of Business and Management, Morgan State University
Associate - Biology
Southern University Shreveport
Bachelor of Science - Health and Kinesiology
The University of Texas
- SHRM-CP, Society for Human Resource Management, Alexandria, Virginia, 08/2024
- Graduate Assistant to Dean Emeritus, Journalism and Communication, Morgan State University, Maryland, MD, 10/2022
- Study Abroad Coursework, Multicultural/Cross-Cultural, Advanced Psychopathology, Advanced Counseling, & Crisis methodologies, London, United Kingdom, 06/2009
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