Selena Heras
La Puente,CA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated patient specialist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Covenant Physician Partners
08.2023 - Current
- Developed strong working relationships with team members, fostering a positive work environment.
- Scheduled office meetings and client appointments for staff teams.
- Prepared informative materials about local attractions or amenities upon request from guests ensuring memorable stays at the establishment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled assignments independently with good judgement and critical thinking skills.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Retail Sales Associate
Seli Jewles (self-employed)
01.2020 - Current
- Self-employed.
- Kept track of all book keeping.
- Inventoried stock and requisitioned new inventory.
- Provided friendly and knowledgeable assistance to customers.
Warehouse Worker
International Medical Systems
04.2015 - 08.2015
- Checked packages and merchandise for damage and notified vendors.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Verified quantity and description of materials received by checking merchandise against packing list.
Education
High School Diploma -
South El Monte High School
South El Monte, CA06.2013
Skills
- Bilingual, Spanish and English
- Time management
- Packaging and mail receiving
- Telephone etiquette
- Administrative skills
- Greet visitors
- Extremely fast learner
- Hospitality service
Timeline
Front Desk Receptionist
Covenant Physician Partners
08.2023 - Current
Retail Sales Associate
Seli Jewles (self-employed)
01.2020 - Current
Warehouse Worker
International Medical Systems
04.2015 - 08.2015
High School Diploma -
South El Monte High School
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