Selena Avila A.
Summary
Detail-oriented customer service professional with a little over two years of experience in fast-paced environments. Demonstrates strong multitasking abilities and a positive attitude, effectively addressing customer needs while fostering team collaboration. Proven track record of enhancing customer satisfaction through friendly, and efficient service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Paul Mitchell the School at Campus
Paul Mitchell the School at Campus
Sacramento, CA
01.2025 - Current
- Schedule client appointments.
- Consult with the client on their preferences.
- Provided clients with education on proper nail, hair, and skin care.
- Sell products to help style their hair.
Cashier/Server
El Portal Taqueria
Lincoln
06.2024 - Current
- Provided exceptional customer service by making sure guests' needs were met to the best ability
- Maintained a positive outgoing personality so that the guests felt welcome
- Patiently and accurately took orders, adjusted orders to their liking, and recommended multiple options to what would best suit their palette
- Took phone orders with a positive attitude being clear and concise
- Handled cash and credit card transactions as well as evenly disputed tips at the end of shifts
- Made sure everything was organized, neat, and ready for the next day
Cashier/Server
Los Cabos Grill
Roseville
07.2023 - 07.2024
- Provided exceptional customer service by making sure guest's needs were met to the best of my ability, accurately taking orders, and having a positive attitude
- Worked Efficiently with the team to ensure everything ran smoothly during busy hours and making sure everything was ready for closing
- Handled cash and credit card transactions and balanced cash drawer at the ends of each shift
Education
Cosmetology License -
Paul Mitchell The School At Campus
Sacramento, CA09-2025
High School Diploma -
Marysville High School
Marysville05.2024
Skills
- Communication
- Time management
- Activity Planning
- Customer service
- Transaction handling
- Problem solving
- Effective Multitasking
- Adaptability
- Open Minded
- Bilingual
Languages
- English, Fluent
- Spanish, Fluent
Certification
- CPR Certification
- Food Handlers Certification
- Early Childhoods Career Pathway Certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Paul Mitchell the School at Campus
Paul Mitchell the School at Campus
01.2025 - Current
Cashier/Server
El Portal Taqueria
06.2024 - Current
Cashier/Server
Los Cabos Grill
07.2023 - 07.2024
Cosmetology License -
Paul Mitchell The School At Campus
High School Diploma -
Marysville High School
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