Summary
Overview
Work History
Education
Skills
Timeline
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Selena Burks

Bronx

Summary

Proven security expert with a track record of enhancing operations at BlackRock through advanced monitoring and incident response management. Skilled in cybersecurity best practices and disaster recovery planning, I significantly improved efficiency and safety. My leadership and training abilities have boosted team productivity and performance, showcasing a blend of hard and soft skills. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

6
6
years of professional experience

Work History

GSOC Operator

BlackRock
02.2021 - Current
  • Enhanced GSOC operations by implementing advanced monitoring techniques and tools.
  • Optimized response times to security incidents through effective communication and coordination with team members.
  • Streamlined processes for incident management, improving overall efficiency and performance.
  • Developed comprehensive training materials for new operators, ensuring consistent protocol adherence across the team.

Security Guard

S.E.B Security
06.2020 - 12.2023
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Reduced incidences of theft by implementing effective access control measures.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.

Head Cashier/Sales Associate/Stocker

Zara
11.2018 - 01.2021
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined the checkout process for improved customer experience and reduced wait times.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.

Education

High School Diploma -

Bronx Theatre High School
Bronx, NY
06.2018

Skills

  • Vulnerability Assessment
  • Incident Response Management
  • Cybersecurity best practices
  • Disaster Recovery Planning

Timeline

GSOC Operator

BlackRock
02.2021 - Current

Security Guard

S.E.B Security
06.2020 - 12.2023

Head Cashier/Sales Associate/Stocker

Zara
11.2018 - 01.2021

High School Diploma -

Bronx Theatre High School

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Selena Burks