Selena Cardenas
Chicago Heights,IL
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
8
8
years of professional experience
Work History
Teacher's Assistant
learning lab
10.2022 - 01.2023
- Helped out in the 2 year old class. Helped make lesson plans fit for the toddlers development. Kept a schedule to fit in time for learning, play, nap, meals and potty training. Build relationships with the toddlers and parents.
- Assisted students with learning activities, fostering engagement and participation.
- Supported lead teacher in classroom management and lesson delivery.
- Collaborated with educators to adapt instruction based on individual student needs.
- Facilitated small group sessions, enhancing peer collaboration and understanding of concepts.
Cashier
Big Apple Finer Foods
01.2022 - 01.2023
- Helped customers find specific products, answering questions and offering advice.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Processing cash, credit, debit and voucher program payments for customers.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cash drawer accuracy through diligent counting and reconciliation.
Caregiver
Addus Homecare
01.2021 - 01.2023
- Conducting daily task for patients, such as cleaning and cooking meals according to their dietary needs.
- Being able to provide companionship for the patient.
- Provide transport for patients daily needs, such as appointments or home necessities.
- Developed strong relationships with clients to promote trust and effective communication.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Caregiver
Private Caregiving Services
01.2020 - 01.2021
- Responsible for performing routine medical instructions and any routine medical equipment maintenance at patient's home.
- Carried out basic medical procedures each day for patient based on medical instructions.
- Spent time with patient who is bedridden to keep them content and smiling.
- Prepared meals according to the patient's dietary needs daily.
- Provided compassionate support to clients, ensuring comfort and safety during daily activities.
- Assisted with personal care tasks, including bathing, grooming, and medication management.
Cashier/Runner
Pita Pita Mediterranean Grill
07.2020 - 09.2020
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Providing valuable insight on promotion and sales by delivering friendly service and knowledgeable assistance.
- Answering questions and fulfilling request to assist customers.
- Keeping a clean and neat working environment.
- As a runner, I portioned sides into containers for meals, take phone orders, as well as plate food.
Cashier/Stocker
Kohl's
01.2019 - 01.2020
- As a Cashier/Stocker I worked in a team friendly environment. While maintaining knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Always maintaining a clean and organized work station, providing great customer service, refilling and rotating items on shelves to maintain well-stocked inventory.
- Processed customer transactions efficiently at point-of-sale, ensuring accurate cash handling.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Contributed to achieving store goals by promoting loyalty programs during transactions.
Sandwich Maker/Delivery Driver
Jimmy John's Sandwiches
01.2015 - 01.2020
- As a Sandwich Maker/Delivery Driver, I had the responsibilities for preparing sandwiches in a fast food restaurants in a fast pace and orderly fashion.
- Food safety standards are implemented and respected, collecting payments from customers, cleaning the working area, delivering orders in a timely matter while following the rules and regulations.
- Prepared sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of work area to ensure compliance with health regulations.
- Operated kitchen equipment safely and efficiently for food preparation.
- Adapted quickly to high-volume service demands while maintaining quality and speed.
Education
Associate of Arts - Pre-Nursing
Prairie State College
Chicago Heights, IL06-2027
GED -
Morton College
Cicero, IL01.2022
Skills
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Relationship building
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Cash register operation
- Order taking
- Respectful and compassionate
- Elderly/Patient care
- Problem-solving
- Daily living assistance
- Meal preparation
- Housekeeping tasks
Timeline
Teacher's Assistant
learning lab
10.2022 - 01.2023
Cashier
Big Apple Finer Foods
01.2022 - 01.2023
Caregiver
Addus Homecare
01.2021 - 01.2023
Cashier/Runner
Pita Pita Mediterranean Grill
07.2020 - 09.2020
Caregiver
Private Caregiving Services
01.2020 - 01.2021
Cashier/Stocker
Kohl's
01.2019 - 01.2020
Sandwich Maker/Delivery Driver
Jimmy John's Sandwiches
01.2015 - 01.2020
Associate of Arts - Pre-Nursing
Prairie State College
GED -
Morton College