Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Selena Carrillo

Sacramento,CA

Summary

Experienced relationship officer and team lead with a proven track record in financial services, customer engagement, and operational efficiency. Over 8 years of leadership in fast-paced environments, with strengths in coaching, auditing, and client relationship building. Licensed California Notary with a commitment to excellence—recognized with a top service award.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Relationship Office Work Team Lead

Safe Credit Union
03.2021 - Current

• Opened and managed member accounts while guiding loan application processes

• Delivered tailored solutions by identifying member needs vs wants

• Coached team of representatives to exceed service and performance goals

• Conducted audits and ensured compliance in daily operations

• Prepared and received cash shipments; verified accuracy and security

• Performed official notarial duties as a licensed CA notary

Bookkeeper/Server

Selena’s Catering
04.2014 - Current

• Led ordering, stocking, and inventory for deli department

• Managed relationships with vendors and merchants for product supply

• Provided cashier and store closing support to ensure operational flow

• Trained staff and maintained health and safety standards

Deli Department Manager

Smart & Final Extra
12.2015 - 03.2021

• Led ordering, stocking, and inventory for deli department

• Managed relationships with vendors and merchants for product supply

• Provided cashier and store closing support to ensure operational flow

• Trained staff and maintained health and safety standards

  • Contributed to schedule creation and set daily priorities for supervisory staff.

Education

Cosumnes Oaks High School
Elk Grove, CA

Skills

Financial Services & Member Relations

Coaching & Team Leadership

Account Management & Auditing

Inventory Control & Vendor Relations

Notarial Services

Invoicing & Bookkeeping

Customer Service Excellence

Certification

  • Licensed California Notary

Timeline

Relationship Office Work Team Lead

Safe Credit Union
03.2021 - Current

Deli Department Manager

Smart & Final Extra
12.2015 - 03.2021

Bookkeeper/Server

Selena’s Catering
04.2014 - Current

Cosumnes Oaks High School
Selena Carrillo