Summary
Overview
Work History
Education
Skills
Timeline
Generic

Selena Rivera

Browns Mills

Summary

I’m a dedicated and motivated Human Resources Administrator with a passion for making a positive impact within my organization. I bring a proactive mindset, strong communication skills, and hands-on experience in HR operations, compliance, and employee engagement. I’m committed to continuous learning and growth, and I strive to position HR as a strategic partner that supports business objectives and helps build a high-performing, inclusive workplace.

Overview

8
8
years of professional experience

Work History

Human Resources Manager

Six Flags Great Adventure
01.2021 - Current
  • Streamlined HR operations by coordinating new hire orientations and leading comprehensive onboarding and training programs for both domestic and international employees.
  • Ensured full compliance with local, state, and federal employment laws, as well as internal company policies and procedures.
  • Planned and executed company-wide employee engagement events, including holiday celebrations, ride events, and team-building activities such as company "Fun Olympics."
  • Developed and implemented strategic employee engagement initiatives that fostered a positive workplace culture and increased staff morale.
  • Optimized recruitment processes by leveraging applicant tracking systems (ATS), resulting in faster hiring cycles and improved candidate experience.
  • Managed sensitive employee relations matters, resolving conflicts effectively while maintaining discretion, professionalism, and compliance with HR best practices.

Retail Sales Coordinator

TJX Companies
01.2018 - 12.2020
  • Monitored employee performance, addressed issues proactively, and implemented improvements to meet and exceed productivity targets.
  • Trained team members on effective sales and operational strategies, resulting in improved individual and team performance.
  • Executed strategic merchandising initiatives that boosted product visibility, enhanced the customer shopping experience, and drove sales.
  • Managed inventory control processes, ensuring optimal stock levels, reducing shrinkage, and minimizing overstock.
  • Mentored junior staff on retail operations, point-of-sale procedures, and customer service excellence, fostering team development and consistency.

Assistant Store Manager

Dollar Tree
02.2017 - 02.2018
  • Executed opening and closing procedures, including cash drawer reconciliation, securing store premises, and preparing for daily operations.
  • Led and supported the sales team in processing transactions, addressing customer concerns, and delivering excellent service.
  • Trained and coached new associates on sales techniques, performance expectations, and operational procedures.
  • Oversaw daily store functions, ensuring compliance with company policies, visual merchandising standards, and customer service goals.
  • Mentored team members in product knowledge and service best practices, contributing to improved sales performance and customer satisfaction.

Education

High School Diploma -

Pemberton Township High School
Pemberton, NJ
06.2017

Skills

  • Staffing needs projection
  • Conducting exit interviews
  • Policy and Procedure Development
  • Employee termination processing
  • Ensuring organized workspaces
  • Eligibility Determinations
  • Data Communications
  • Training and mentoring
  • HR policies and procedures
  • Employee relations

Timeline

Human Resources Manager

Six Flags Great Adventure
01.2021 - Current

Retail Sales Coordinator

TJX Companies
01.2018 - 12.2020

Assistant Store Manager

Dollar Tree
02.2017 - 02.2018

High School Diploma -

Pemberton Township High School

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