Selena Esquivel-Carreon
San Antonio,TX
Summary
Dynamic and dedicated professional with extensive experience as a Daycare teacher . Expert in curriculum development and behavior management, fostering creativity and engagement in children. Proven ability to communicate effectively with families and collaborate with teams, ensuring a safe and nurturing environment for all.Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Daycare Teacher
Northern hills United Methodist church
San Antonio
03.2024 - Current
- Implemented hands-on, play-based strategies for experiential learning.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Sparked creativity and imagination by helping children discover new things each day.
- Supported other departments within the facility by providing assistance as needed.
- Feedings and changes as needed for babies.
Caregiver
Legacy Home Health Agency
San Antonio, Texas
10.2018 - 03.2024
- Drove clients to doctors' appointments and social outings.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Educated families about available resources for home health care services in the local community.
- Assisting with feedings, hygiene , and house duties.
Customer Service Representative
Loan Star Title Loans
San Antonio
02.2023 - 08.2023
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Promoted available products and services to customers during service, account management and order calls.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Education
High School Diploma -
Southwest High School
San Antonio05-2012
Skills
- Curriculum development
- Behavior management
- Child development
- First aid certification
- Play-based learning
- Family communication
- Safety protocols
- Team collaboration
- Time management
- Record keeping
- Conflict resolution
- Community resources
- Effective communication
- Creative expression
- Feeding assistance
- Active listener
- Creative learning strategies
- Punctual
- Schedule creation and maintenance
- Group instruction
- Child safety procedures
- Gentle discipline
- Activity planning
- Adaptability and flexibility
- Customer service
- Communication skills
- Active listening
- Problem solving
- Data entry
- Remote support
- Professional telephone demeanor
Certification
- CPR certification
Languages
Spanish
Native/ Bilingual
Timeline
Daycare Teacher
Northern hills United Methodist church
03.2024 - Current
Customer Service Representative
Loan Star Title Loans
02.2023 - 08.2023
Caregiver
Legacy Home Health Agency
10.2018 - 03.2024
High School Diploma -
Southwest High School
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