Summary
Overview
Work History
Education
Skills
Certification
Board Member for WCOAC (West Central Ohio Autism Community)
References
Timeline
Generic

Jill Hoersten

Cloverdale,OH

Summary

Caring, hardworking and service oriented registered nurse with several years of experience. Well-versed in offering evidence-based, therapeutic care. Highly qualified RN with broad experience in critical care, patient education and comfort care. Specialized skills include acute patient care, health assessments, and medical documentation. Notable strengths: superior communication abilities, strong clinical judgment, and a commitment to fostering collaborative relationships with patients, families and healthcare teams.

Overview

17
17
years of professional experience
1
1
Certification

Work History

RN

Mercy Health St Rita's-Hospice
Lima , OH
2022.05 - Current
  • Responded promptly to emergency situations such as pain crisis or respiratory distress.
  • Maintained accurate records of patient progress notes, treatments administered, medications given.
  • Monitored vital signs, observed changes in condition, and reported any concerns to physician.
  • Educated patients and family members on disease process, medication administration, nutrition and symptom management.
  • Performed advanced nursing functions such as wound care or IV therapy according to established standards of practice.
  • Collaborated with other healthcare professionals including social workers, chaplains, and doctors to ensure quality care is provided throughout the hospice experience.
  • Assessed patient's needs and developed individualized care plans in collaboration with the interdisciplinary team.
  • Assisted in end-of-life decision making processes with respect to patient wishes.
  • Provided physical, emotional, and spiritual support to patients and their families.
  • Administered medications as prescribed by physicians while monitoring for side effects.
  • Planned hospice care for elderly and disabled patients.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Facilitated referrals to community resources for additional support services.

Case Manager

Area Agency On Aging 3
Lim , OH
2021.10 - 2024.03
  • Monitored client progress through regular follow-up contacts.
  • Supported family members by providing information on local support groups.
  • Conducted home visits to assess the safety of living environments for clients.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Coordinated transportation services for clients who lacked access to reliable transportation.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Provided referrals to appropriate health care providers or other community resources.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Assisted individuals with eligibility for available benefits.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.

RN

Putnam County Homecare and Hospice
Ottawa , OH
2016.05 - 2021.10
  • Participated in continuing education programs related to nursing practice.
  • Performed physical examinations and assessments of patients' medical histories.
  • Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
  • Educated patients on health maintenance, disease prevention, and treatment options.
  • Maintained accurate documentation of patient records in accordance with HIPAA regulations.
  • Assessed patient health and developed individualized care plans accordingly.
  • Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
  • Counseled patients on lifestyle changes that could improve their overall health outcomes.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Advocated for patients by supporting and respecting basic rights, values, and beliefs.
  • Conducted intake assessments with patients and relatives to gather case history.

RN

Mercy Health St Rita's
Lima , OH
2007.08 - 2016.03
  • Administered medications accurately and per protocol.
  • Provided direct nursing care to critically ill patients in a fast-paced environment.
  • Instructed patients and families on disease processes, treatments, and self-care techniques.
  • Fostered positive relationships with physicians, staff members, and other healthcare professionals to ensure optimal patient care.
  • Supervised unlicensed personnel performing delegated tasks within scope of practice as assigned.
  • Maintained current knowledge of evidence-based practice guidelines for critical care.
  • Participated in daily rounds with medical staff to discuss plan of care for each patient.
  • Consistently provided compassionate care while advocating for the needs of the patient population served.
  • Evaluated laboratory results for accuracy prior to administering prescribed medications or treatments.
  • Identified potential problems related to medication administration or other therapies being used by patients.
  • Assessed, monitored, and documented patient status and care throughout shift.
  • Utilized critical thinking skills to assess changes in patient conditions in order to provide appropriate interventions quickly and efficiently.
  • Facilitated communication between medical staff and family members regarding diagnosis and treatment plan options.
  • Ensured compliance with state regulations related to critical care nursing practices.
  • Administered care to patients suffering from catastrophic traumatic injuries.
  • Provided direct care in surgical, cardiac and neurological critical care units.
  • Administered medications and treatments as prescribed, ensuring compliance with healthcare protocols.
  • Conducted thorough patient assessments to identify healthcare needs and potential complications.
  • Managed the administration of blood products and monitored patients for adverse reactions.
  • Mentored new nurses on practices and procedures to drive patient outcome goals.
  • Educated patients and their families on disease processes, medical procedures, and self-care skills.
  • Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
  • Assisted in the orientation and mentoring of new nursing staff, enhancing team capabilities.
  • Monitored patient vital signs, assessing and responding to changes in patient conditions promptly.
  • Performed emergency medical procedures, such as advanced cardiac life support (ACLS), when necessary.
  • Advocated for patients, ensuring their needs and preferences were communicated to the healthcare team.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Detected emerging problems by monitoring patients' behavior, vital signs and fluid intake and output.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.

Education

Associate of Science - Nursing

James A Rhodes State College
Lima, OH
2007-05

High School Diploma -

Elida High School
Elida, OH
1988-05

Skills

  • Pain Control
  • Physician communication
  • Care Planning
  • Emotional Support
  • Patient Needs Assessment
  • Hospice Care
  • Compassionate Care
  • Care Coordination

Certification

  • Certified Hospice and palliative care nurse, CHPN since 9/2019
  • Basic Life Support, since 2007
  • 1 year educational Aide Permit , credential #22534198

Board Member for WCOAC (West Central Ohio Autism Community)

  • I served on the board for 3 years until it was dissolved in 2022
  • assisted with arranging Sensitive Santa, game nights, Sensory day at the Christmas Tree Festival and several other activities

References

References available upon request.

Timeline

RN

Mercy Health St Rita's-Hospice
2022.05 - Current

Case Manager

Area Agency On Aging 3
2021.10 - 2024.03

RN

Putnam County Homecare and Hospice
2016.05 - 2021.10

RN

Mercy Health St Rita's
2007.08 - 2016.03

Associate of Science - Nursing

James A Rhodes State College

High School Diploma -

Elida High School
  • Certified Hospice and palliative care nurse, CHPN since 9/2019
  • Basic Life Support, since 2007
  • 1 year educational Aide Permit , credential #22534198
Jill Hoersten