Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
13
13
years of professional experience
Work History
Accounting Office Manager
Garrigan & Kovatch, LTD.
09.2022 - Current
Optimized cash flow management by closely monitoring income and expenses, resulting in improved financial stability.
Maintained strict confidentiality of sensitive financial data, safeguarding company information and upholding professional ethics standards in all dealings.
Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Created customized financial reports as needed by senior management to support strategic planning initiatives.
Streamlined office operations for increased efficiency and productivity through process improvements.
Implemented cost-saving initiatives that reduced overall office expenditures without compromising service quality or efficiency.
Assisted in the preparation of over 600 annual tax returns each year, minimizing company liabilities while maintaining full compliance with applicable laws and regulations.
Dispatch Manager
Sunbelt Rentals
08.2016 - 09.2021
Managed a team of 4 union drivers, 3 field mechanics and several district dispatchers, fostering a collaborative work environment to ensure smooth operations.
Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
Improved dispatch efficiency by implementing new scheduling and routing strategies.
Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
Established strong relationships with vendors, negotiating contracts that benefited both parties in terms of cost savings and reliability.
Optimized resource allocation to minimize costs while maintaining high service levels.
Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
Drove sales by delivering expert customer service support for escalated, ongoing or specialized issues.
Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Lead Flow Planner
DSC Log
08.2011 - 08.2016
Collaborated with cross-functional teams to align goals and ensure project success.
Optimized inventory control, reducing waste and improving cost efficiency.
Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
Worked directly with production personnel to resolve production scheduling issues and conflicts.
Evaluated key performance indicators regularly, making data-driven adjustments to plans when necessary.
Streamlined workflow processes for improved team productivity and project outcomes.
Spearheaded change management initiatives, fostering a culture of continuous improvement throughout the organization.
Education
High School Diploma -
Joliet West High School
Joliet, IL
Certified Personal Trainer -
International Sports Sciences Association
04.2024
Licensed Illinois Real Estate Agent -
Kaplan University
Davenport, IA
12.2021
Skills
Bank Reconciliation
Purchase Order Management
Invoice Processing
Vendor Relationship Management
Accounts receivable Management
Excellent multi-tasking ability
Organizational Skills
Office Administration
Attention to Detail
Critical Thinking
Computer Proficiency
Professional Telephone Demeanor
Timeline
Accounting Office Manager
Garrigan & Kovatch, LTD.
09.2022 - Current
Dispatch Manager
Sunbelt Rentals
08.2016 - 09.2021
Lead Flow Planner
DSC Log
08.2011 - 08.2016
High School Diploma -
Joliet West High School
Certified Personal Trainer -
International Sports Sciences Association
Licensed Illinois Real Estate Agent -
Kaplan University
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