Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Selena Funk

Bel Air,MD

Summary

Assistant Store Manager with a proven track record of enhancing productivity and achieving operational goals. Expertise in inventory management, staff training, and sales strategy execution. Strong leadership and communication skills drive team performance and customer satisfaction. Focused on delivering positive customer experiences while contributing to business growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Aldi
Rosedale, Maryland
03.2024 - Current
  • Supervised daily store operations, ensuring high customer service standards and operational efficiency.
  • Trained and mentored new staff on policies and procedures to enhance performance.
  • Coordinated staff schedules to optimize coverage during peak hours, improving service delivery.
  • Implemented visual merchandising strategies to elevate product displays and attract customers.
  • Resolved customer complaints promptly, contributing to overall satisfaction.
  • Conducted regular team meetings to communicate updates, goals, and feedback for improvement.
  • Monitored sales performance, identifying areas for enhancement and supporting initiatives.
  • Managed day-to-day operations including inventory management and cash handling procedures.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.

Team Member

Target
Bel Air, MD
02.2021 - 03.2023
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Trained new team members to enhance team performance and service quality.
  • Responded efficiently to customer phone inquiries, providing accurate information and support.
  • Cross-trained across multiple departments to broaden skill set and operational knowledge.
  • Completed online orders within strict time limits to ensure customer satisfaction.

Lead Teacher

Kiddie Academy
Bel Air, MD
01.2020 - 02.2021
  • Successfully maintained structured learning environment for twelve two-year-olds.
  • Coordinated with parents to communicate progress and address concerns.
  • Mentored new teachers on classroom management and instructional strategies.
  • Implemented educational activities aligned with state standards and milestones.
  • Facilitated safe, inclusive environment for children from diverse backgrounds.
  • Collaborated with staff to foster positive school culture focused on learning.
  • Assessed student performance using observations and developmental assessments.
  • Designed interactive lessons with teachers to enhance student success.

Education

Bachelor's Degree - Social Sciences

Towson University
Towson, MD
05.2025

Associates Degree - Teacher Education

Harford Community College
Bel Air, MD
05.2023

Skills

  • Customer service and relations
  • Employee training and development
  • Effective communication
  • Conflict resolution
  • Team collaboration and management
  • Performance assessment
  • Marketing strategies
  • Strategic planning
  • Staff scheduling
  • Computer literacy and Microsoft Office proficiency
  • Time management
  • Adaptability and problem-solving
  • Issue resolution
  • Workforce management
  • Attention to detail
  • Loss prevention strategies
  • Leadership and team building

Certification

  • CPR Certified
  • First Aid Certified

References

References available upon request.

Timeline

Assistant Store Manager

Aldi
03.2024 - Current

Team Member

Target
02.2021 - 03.2023

Lead Teacher

Kiddie Academy
01.2020 - 02.2021

Bachelor's Degree - Social Sciences

Towson University

Associates Degree - Teacher Education

Harford Community College

Similar Profiles

CREATE PROFILE