Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Selena Gorman

Montrose,CO

Summary

Dynamic and results-oriented professional with extensive experience at Dollar General, adept in enhancing customer satisfaction and streamlining operations. Excelled in merchandise display and customer service, significantly contributing to store productivity. Demonstrates exceptional time management and listening skills, ensuring high-quality customer interactions and operational efficiency.

Overview

1
1
year of professional experience

Work History

Salaes Associate

Dollar General
Mio, MI
11.2024 - Current
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Collected payments and provided accurate change.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Online Personal Shopper

Walmart
Petoskey, MI
06.2024 - 08.2024
  • Assisted in selecting items according to customer preferences.
  • Suggested comparable products to replace out-of-stock items.
  • Asked store associates for help locating missing products.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Completed pickup and shopping orders for customers within local area.
  • Greeted customers and provided excellent customer service.
  • Secured and stored items until customer pickup.

Sales Associate

Meyer ACE Hardware
Petoskey, MI
02.2024 - 05.2024
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Collected payments and provided accurate change.
  • Processed transactions using a point-of-sale system.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Recommended, selected and located merchandise based on customer desires.
  • Developed trusting relationships with customers by making personal connections.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Computed purchases and received and processed cash or credit payment.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

GED -

Petoskey High School
Petoskey, MI
06-2024

Skills

  • Time management
  • Stocking and receiving
  • Money transfer systems
  • Listening skills
  • Multi-tasking strength
  • Goal oriented
  • Store opening and closing
  • Merchandise display
  • Cash handling
  • Cash handling accuracy
  • Cleaning techniques
  • Point of sale operation
  • Customer service

References

References available upon request.

Timeline

Salaes Associate

Dollar General
11.2024 - Current

Online Personal Shopper

Walmart
06.2024 - 08.2024

Sales Associate

Meyer ACE Hardware
02.2024 - 05.2024

GED -

Petoskey High School

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Selena Gorman