Connecting, engaging, and uplifting people in/ or around our community.
Engaging in activities such as Educational, Health and Wellness Programs, to spread information about the services we provide.
Regular checking in with our clients to ask if there’s anything I can help them with, whether it’s paperwork regarding Medicaid renew, applications that are in need such as Food Stamps, Housing, Etc
Youth Care Worker
Southwest Keys Programs
08.2021 - 10.2023
Help supervise the youth in our care.
Provide assistance at recreational facilities by enforcing rules, modeling positive behavior, and serving as a friend and mentor for young people.
Oversee daily operations of recreation areas including maintaining safety equipment, cleaning facilities, displaying appropriate signage, and operating a computer as necessary.
Encourage completion of daily chores and personal hygiene task
Document patient progress, immediately reporting any extreme changes in behavior.
Report any incidents that may affect the safety of a resident.
Maintain a safe and healthy environment
Intake Worker
Cameron & Willacy County Projects
12.2020 - 07.2021
Prepared detailed documentation to facilitate seamless intakes.
Handled 30-40 inbound and outbound calls per day to collect information and assist with various requests.
Interviewed callers with motivational techniques to triage requests and determine eligibility for available services.
Referred individuals to a wide range of public and private agencies based on individual needs to obtain necessary assistance.
Ensures that all admission forms are properly signed and filed
Respects client or patient dignity and confidentiality.
Adheres to the facility dress code and appears professional at all times.
Customer Service Representative
Stripes Convenience Stores
06.2018 - 11.2018
Count money in cash drawers at the start of each shift and balanced drawers at the end of each shift.
Assisted customers with locating items, answering questions and providing direction and service.
Collected payment from customers' purchases.
Greeted all customers and provided a prompt and friendly service.
Bagged and packaged customer orders and purchases.
Processed cash register transactions by imputing product costs and giving back change.
Customer Service Representative
McDonalds
02.2016 - 02.2017
Count money in cash drawers at the start of each shift and balanced drawers at the end of each shift.
Maintained merchandise displays including endcaps, floor displays, and aisles.
Collected payment from customers' purchases.
Greeted all customers and provided a prompt and friendly service.
Processed cash register transactions by imputing product costs and giving back change.
Adhered to all cash handling policies and procedures.