Selena Hart
Summary
A dynamic individual with hands-on experience in fast-paced environments, bringing strong problem-solving skills and a proactive approach to new tasks. Combining strategic thinking with problem-solving abilities, demonstrating a strong commitment to quality and success. The talent for navigating challenges allows for delivering effective solutions and ensuring optimal outcomes.
Overview
16
16
years of professional experience
Work History
Legal Operations Manager/Financial Controller/Senior Paralegal
Arrowood Law Firm
06.2018 - 11.2024
- Implemented cost-saving measures, resulting in a10% reduction in department expenses
- Led successful implementation of new billing software, improving accuracy and efficiency
- Managed regulatory compliance initiatives to ensure adherence to all legal requirements
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Facilitated smooth collaboration between departments through clear communication channels.
- Developed and implemented strategies to maximize customer satisfaction.
Chief Operations Officer/Financial Controller
Hart's Construction of NW Florida
03.2010 - 08.2022
- Proficient in managing complex legal cases and providing support to legal professionals
- Skilled in reviewing contracts, conducting legal research, and drafting legal documents
- Experienced in handling accounts payable/receivable, processing invoices, and reconciling financial statements
- Collaborated with cross-functional teams for effective case management and resolution.
- Enhanced case efficiency by streamlining legal research and document management processes.
- Reviewed contracts for accuracy and consistency, mitigating potential risks for clients involved in transactions or disputes.
- Improved client relationships through clear communication and prompt response to inquiries.
- Reduced litigation costs for clients by negotiating favorable settlements in various cases.
- Conducted detailed client intakes and entered information into company database.
- Generated leads to meet and exceed revenue goals by identifying new clients.
- Communicated pertinent information to clients via phone, email, and mail.
Senior Paralegal/Accounts Payable/Receivable Specialist
Cotton & Gates Law Firm & Shalimar Secure Storage
08.2008 - 03.2018
- Proficient in managing complex legal cases and providing support to legal professionals
- Skilled in reviewing contracts, conducting legal research, and drafting legal documents
- Experienced in handling accounts payable/receivable, processing invoices, and reconciling financial statements
- Collaborated with cross-functional teams for effective case management and resolution.
- Enhanced case efficiency by streamlining legal research and document management processes.
- Reviewed contracts for accuracy and consistency, mitigating potential risks for clients involved in transactions or disputes.
- Improved client relationships through clear communication and prompt response to inquiries.
- Reduced litigation costs for clients by negotiating favorable settlements in various cases.
- Conducted detailed client intakes and entered information into company database.
- Generated leads to meet and exceed revenue goals by identifying new clients.
- Communicated pertinent information to clients via phone, email, and mail.
Education
Associate of Business Administration -
Enterprise Junior College
Enterprise, ALCertification in Medical Billing - Medical Billing
AAPC
08-2024
Certificate in Medical Coding - Medical Coding
AAPC
09-2024
Skills
- Conflict mediation/Negotiation
- Customer retention
- Customer relations specialist
- Process improvement strategies
- Complex problems analysis
- Interpersonal communication
- Customer service
- Problem-solving
- Employee relations and conflict resolution
- Customer relationship management (CRM)
Timeline
Legal Operations Manager/Financial Controller/Senior Paralegal
Arrowood Law Firm
06.2018 - 11.2024
Chief Operations Officer/Financial Controller
Hart's Construction of NW Florida
03.2010 - 08.2022
Senior Paralegal/Accounts Payable/Receivable Specialist
Cotton & Gates Law Firm & Shalimar Secure Storage
08.2008 - 03.2018
Associate of Business Administration -
Enterprise Junior College
Certification in Medical Billing - Medical Billing
AAPC
Certificate in Medical Coding - Medical Coding
AAPC
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