Selena Hernandez
Phoenix,AZ
Summary
Dynamic and dedicated professional with a strong background in customer service, leadership, and logistics. Bilingual with excellent communication skills and a proven track record of problem-solving and working effectively under pressure. Seeking to leverage my skills and experience to contribute positively to organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Army National Guard Records/Admin
Pinal County Sheriff's Office/ Somerton PD
Florence, AZ
01.2022 - 09.2023
- Assumed temporary roles as receptionist and records keeper, ensuring seamless administrative operations
- Conducted the process of fingerprinting citizens for background checks, maintaining confidentiality and adhering to protocol
- Managed the retrieval, organization, and meticulous filing of all records, maintaining accuracy and compliance with regulations
- Conducted thorough reference verifications for job applicants, contributing to the selection of qualified candidates
- Expertly handled various case reports, including those related to accidents, child cases, and domestic violence, with attention to detail and sensitivity to the needs of individuals involved
ARNG Taskforce COVID Logistics Specialist
Arizona Army National Guard
Phoenix, AZ
03.2020 - 12.2021
- Played a crucial role in the logistical support of COVID-19 testing and vaccination efforts, handling specimen collection, storage, and transportation with precision and efficiency
Adecco Call Center Representative
10.2018 - 02.2019
- Engaged in outbound customer communications, addressing inquiries and resolving concerns with professionalism and efficiency
Education
Bachelor of Science - Health Sciences
Arizona State University
Tempe, AZ12-2024
Associates In Arts -
South Mountain Community College
Phoenix, AZ05-2023
Skills
- Records Management
- Material Handling
- Logical Reasoning
- Customer Service
- Supply Management
- Analytical and Critical Thinking
Military Service
Army National Guard, Phoenix, AZ, Supply Specialist 92Y, Recognized as Honor Graduate in AIT for academic excellence, Received Certificate of Achievement for outstanding performance in physical fitness, Holds certification as a Unit Armorer and Certificate of Affiliation to Quartermaster General
Certification
- CPR Certified
- Food Handlers Certified
- Security Clearance
Languages
- English
- Spanish
References
Available upon request
Timeline
Army National Guard Records/Admin
Pinal County Sheriff's Office/ Somerton PD
01.2022 - 09.2023
ARNG Taskforce COVID Logistics Specialist
Arizona Army National Guard
03.2020 - 12.2021
Adecco Call Center Representative
10.2018 - 02.2019
Bachelor of Science - Health Sciences
Arizona State University
Associates In Arts -
South Mountain Community College
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