Summary
Overview
Work History
Education
Skills
Timeline
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Selena Hickman

Selena Hickman

Van Meter,IA

Summary

Dynamic and reliable customer service professional with a proven track record at Pizza Hut, excelling in building customer loyalty through personalized service. Skilled in food handling and adept at managing multiple priorities, I consistently foster a positive atmosphere while ensuring meticulous attention to detail in all interactions.

Personable and energetic, with knack for creating welcoming atmosphere and ensuring customer satisfaction. Familiar with food safety standards and adept at multitasking in high-paced environment. Aims to contribute to smooth and enjoyable dining experience.

Professional hospitality worker with strong expertise in customer service and food handling. Known for effective team collaboration and adaptability in fast-paced environments. Skilled in order accuracy, maintaining cleanliness, and enhancing guest experiences. Reliable and consistent in meeting high standards and delivering results.

Overview

1
1
year of professional experience

Work History

Pizza Server

Pizza Hut
04.2025 - 06.2025
  • Developed rapport with regular customers, fostering loyalty through personalized service and attention to detail.
  • Assisted with maintaining a clean and organized dining area for an enjoyable atmosphere.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Sales Assistant

Target
10.2024 - 11.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Established rapport with customers using active listening and interpersonal skills.

Ice Cream Server/Maker

Billy's Ice Cream Shop
06.2024 - 10.2024
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Provided support to fellow team members when needed, creating a cohesive work environment.

Education

High School Diploma -

ADM High School
Adel, IA
05-2025

Skills

  • Proficient in customer service
  • Compassionate understanding
  • Consistent reliability
  • Food handling skills
  • Skilled in prioritizing multiple responsibilities
  • Collaborative teamwork
  • Inviting presence
  • Meticulous attention to specifics
  • Consistently accountable
  • Proficient in handling multiple priorities

Timeline

Pizza Server

Pizza Hut
04.2025 - 06.2025

Sales Assistant

Target
10.2024 - 11.2024

Ice Cream Server/Maker

Billy's Ice Cream Shop
06.2024 - 10.2024

High School Diploma -

ADM High School

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