Accomplished Human Resources Unit Commanding Officer at the New York City Police Department, adept in mentoring and organizational skills. Spearheaded workforce planning strategies and reduced employee turnover, demonstrating exceptional problem-solving and interpersonal abilities. Proficient in emergency response and records maintenance, ensuring compliance and enhancing community relations.
Hi, I’m
Selena D. Holmes
Baldwin,NY
Summary
Overview
15
years of professional experience
Work History
New York City Police Department, 130/30 28th Avenue College Point, NY
Human Resources Unit Commanding Officer
2018.07 - Current (6 years & 2 months)
Job overview
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Conducted thorough exit interviews with departing employees to gather feedback on company culture and identify areas for improvement.
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured legal compliance in all HR practices by staying current with relevant employment laws and regulations, as well as conducting regular policy reviews.
- Answered employee inquiries regarding health benefits and 401k options.
- Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
- Established strong relationships with external partners including recruiters, educational institutions, and industry associations to expand organizational reach in talent acquisition efforts.
- Collaborated with management to identify staffing needs and develop workforce planning strategies, resulting in optimized personnel resources allocation.
- Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
- Assisted in the development of workplace policies that effectively addressed issues such as harassment prevention, equal opportunity employment, and workplace safety.
- Reduced employee turnover with targeted recruitment strategies, thorough candidate screening, and comprehensive onboarding programs.
- Enhanced employee relations by implementing effective communication strategies and conflict resolution techniques.
- Collaborated with managers to identify and address employee relations issues.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Administered employee benefits programs and assisted with open enrollment.
- Assisted with writing job postings and job descriptions for boards.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Advocated for staff members, helping to identify and resolve conflicts.
- Created and delivered HR training sessions to staff, managers and executives.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Oversaw hiring, staffing, and labor law compliance.
New York City Police Department
Training Bureau Federal Monitor Liaison
2016.04 - 2018.07 (2 years & 3 months)
Job overview
- Mentored junior staff members on proper monitor usage techniques and troubleshooting strategies for common issues encountered during daily operations.
- Utilized advanced software applications for efficient data management and analysis, contributing to improved overall workflow efficiency.
- Contributed to the development of monitoring policies and procedures, promoting a standardized approach across all units.
- Conducted routine inspections of monitoring equipment to ensure optimal functionality, proactively addressing any issues identified.
- Maintained strict compliance with all relevant regulatory guidelines and industry standards to uphold the integrity of officers.
- Developed strong rapport with federal monitor, Departments Risk Management Bureau and the Legal Bureau addressing any concerns or questions related to monitoring procedures and equipment usage.
- Attended to needs of Federal Monitors and informed the Departments Legal Bureau and Training Bureau personnel of material to be endorsed and allocated.
- Served as a reliable resource for colleagues seeking guidance or clarification on revisions of materials pertaining to federal monitors requests.
- Monitored Federal regulations and standards to provide alignment with departments policies and procedures.
- Supported quality assurance efforts by closely observing all revisions of department's training.
- Coordinated meetings to enhance communication and problem-solving skills regarding revamping departments polices and procedure.
- Documented training bureau growth and development.
- Responded to inquiries from departments legal bureau, risk management bureau, training bureau and Federal monitors.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
New York City Police Department
Operations Wheel Supervisor
2013.08 - 2016.04 (2 years & 8 months)
Job overview
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the department.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Ensured compliance with department policies, regulations, safety standards during daily operations.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting the community.
- Resolved issues through active listening and open-ended questioning, escalating major problems within the community.
- Oversaw appointment scheduling and itinerary coordination personnel.
New York City Police Department
Domestic Violence Supervisor
2009.04 - 2013.08 (4 years & 4 months)
Job overview
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership and problem-solving skills to maintain team efficiency and organize workflows.
- Improved department and victims satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments, agencies and internal units to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
Education
Mercy Graduate School 47 West 34th Street, New York, NY
Master of Science from Organizational Leadership
05.2003
University Overview
Skills
- Mentoring abilities
- Delegation Abilities
- Staff Development
- Innovation Skills
- Teamwork and Collaboration
- Problem-Solving
- Excellent Communication
- Organizational Skills
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Team building
- Staff Discipline
- Interpersonal Skills
- Criminal Investigation
- Analytical Thinking
- Written Communication
- Community Relations
- Crime Prevention
- Emergency Response
- Records Maintenance
- Report Preparation
- Multitasking Abilities
Timeline
Human Resources Unit Commanding Officer
New York City Police Department
2018.07 - Current (6 years & 2 months)
Training Bureau Federal Monitor Liaison
New York City Police Department
2016.04 - 2018.07 (2 years & 3 months)
Operations Wheel Supervisor
New York City Police Department
2013.08 - 2016.04 (2 years & 8 months)
Domestic Violence Supervisor
New York City Police Department
2009.04 - 2013.08 (4 years & 4 months)
Mercy Graduate School
Master of Science from Organizational Leadership
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