Selena Jackson
Cleveland,OH
Summary
Hardworking employee enthusiastic about learning the independent contractor field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Uber Driver
Uber Eats
Cleveland, OH
07.2019 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Amazon Associate
Amazon
Cleveland, OH
11.2021 - 04.2022
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Mentored and coached other team members to meet daily sales goals.
Dietary Aide
Cityview Healthcare And Rehabilitation
Cleveland, Ohio
08.2019 - 11.2020
- Served meals to residents in accordance with established schedules and dietary procedures
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Provided in-depth information on various modes of nutritional care to maximize options and paths to boosting health.
- Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
Crew Member
McDonalds
Cleveland, Ohio
01.2017 - 07.2019
- Actively demonstrated customer service skills by greeting customers, recommending food items, collecting payments, promoting special deals
- Ensured flow of shift employees and food production while maintaining hygiene standards
- Operating various tools and equipment to prepare food, maintaining cleanliness, and ensuring quality control
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
Education
High School Diploma -
Cleveland Central Catholic
Cleveland,OH06.2019
Skills
- Verbal and Written Communication
- Documentation and Recordkeeping
- City and Non-City Driving
- Customer Rapport
- Cleaning and Sanitizing
- Quality Assessments
- Time Management
- Managing Orders and Deliveries
- Confidentiality Understanding
- Heavy Lifting
- Loading and Unloading
Cosmetology
Planning to obtain esthetician certification this year 2022.
Timeline
Amazon Associate
Amazon
11.2021 - 04.2022
Dietary Aide
Cityview Healthcare And Rehabilitation
08.2019 - 11.2020
Uber Driver
Uber Eats
07.2019 - Current
Crew Member
McDonalds
01.2017 - 07.2019
High School Diploma -
Cleveland Central Catholic