Selena Jones
Baltimore,MD
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Seeking opportunities to expand skills and contribute to company success. Considered hardworking, ethical, and detail oriented. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
Novo Staffing
01.2025 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Pre-K Teacher's Assistant
Baltimore City Public Schools
08.2023 - 06.2024
- Assisted with setting up and cleaning up classroom activities
- Facilitated group discussions to encourage creative thinking among students
- Organized and supervised field trips for the Pre-K class
- Modeled appropriate social skills and behaviors for students during lessons and interactions with peers
- Read stories aloud to small groups of children at designated times throughout the day
- Maintained safe, clean and constantly supervised play environment
- Assisted with or led story time by reading books to children
- Helped prepare preschool-aged children for future education by working with groups and individuals in classroom environments
Infant Teacher's Aide
Loftin Love Christian Daycare and Learning Center
05.2022 - 01.2023
- Instructed and monitored students in use and care of school equipment and materials to prevent injuries and damage
- Communicated with children's parents and guardians about daily activities, behaviors and problems
- Supervised circle time, free play, outside play and learning and developmental activities
- Enhanced sensory abilities by giving children access to numerous textures and shapes
- Developed activities to stimulate development in the areas of language, cognitive, and motor skills
Barista
Starbucks
02.2022 - 05.2022
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Operated cash register, collected payments, and provided accurate change
- Restocked counter and customer areas to maintain adequate items levels for expected needs
- Protected customers by regularly cleaning and sanitizing work areas and equipment
Host
The Abbey Burger Bistro
03.2021 - 05.2022
- Greeted guests and gathered information to seat groups or place on waitlist
- Notified server after seating parties in section to facilitate prompt service
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Helped restaurant staff set up small and large events to coordinate smooth execution
- Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales
Education
Bachelor of Science - Health Sciences
Chestnut Hill College
Philadelphia, PA05.2025
High School Diploma -
Green Street Academy
Baltimore, MD06.2020
Skills
- Strong communication
- Problem-solving
- Task prioritization
- Analytical thinking
- Cultural awareness
- Scheduling
- Safety training
- Google Drive
- Microsoft Word
- Special Needs Support
- Afterschool Program
- Leadership
- Verbal and written communication
Certification
- CPR / First aid, American Red Cross, Baltimore, MD, 02/2024
- TNA Temporary Nurse Aide, 10/01/21
Timeline
Special Education Paraprofessional
Novo Staffing
01.2025 - Current
Pre-K Teacher's Assistant
Baltimore City Public Schools
08.2023 - 06.2024
Infant Teacher's Aide
Loftin Love Christian Daycare and Learning Center
05.2022 - 01.2023
Barista
Starbucks
02.2022 - 05.2022
Host
The Abbey Burger Bistro
03.2021 - 05.2022
Bachelor of Science - Health Sciences
Chestnut Hill College
High School Diploma -
Green Street Academy
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