Selena Martino
Vancouver,WA
Summary
Dynamic leader with a proven track record at 33 Star Apparel, adept in enhancing customer satisfaction and boosting profits. Excelled in relationship development and proficient in Excel & QuickBooks. Demonstrated exceptional practice planning and management, achieving significant improvements in efficiency and service quality.
Overview
9
9
years of professional experience
Work History
33 Star Apparel
Sales Director
03.2019 - 10.2022
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Boosted profits through effective supervision of entire sales department.
- Managed supplier performance by conducting regular reviews of product quality issues, delivery timeliness, and overall vendor relations.
- Ensured accurate record-keeping through diligent data entry and management in booking software systems.
- Developed proficiency in industry-specific software programs such as QuickBooks, Excel, and other accounting applications.
Caregiver ( CNA , HCA )/ Medical Tech
Serenity Home Care, LLC
10.2017 - 09.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
Office Manager
GSG Graphics And Apparel
01.2014 - 06.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed office operations while scheduling appointments.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Streamlined reporting processes by creating Excel templates for efficient data organization and presentation.
Education
High School Diploma -
Mountain View High School
Vancouver, WA06.2015
Skills
- Recruitment
- Proficient in Excel & Quickbooks
- Relationship Development
- Practice Planning and Management
- Microsoft Office
- Calendar and Scheduling Software
Timeline
33 Star Apparel
Sales Director
03.2019 - 10.2022
Caregiver ( CNA , HCA )/ Medical Tech
Serenity Home Care, LLC
10.2017 - 09.2019
Office Manager
GSG Graphics And Apparel
01.2014 - 06.2018
High School Diploma -
Mountain View High School
Similar Profiles
Pascal PortesPascal Portes
Sales Director at Sales DirectorSales Director at Sales Director
David PeckmanDavid Peckman
Immunocore at National Director Market Access And SalesImmunocore at National Director Market Access And Sales
Christine VallrugoChristine Vallrugo
OTTera at Director of Sales OperationsOTTera at Director of Sales Operations