SELENA MEDINA
Dallas
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
Work History
VIP Account Manager
VISTRA ENERGY
07.2019 - Current
- Responded promptly to consultant queries to increase overall satisfaction
- Developed relationships with consultants to grow their business.
- Navigated multiple computer systems and applications and utilized search tools to find information
- Gave accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Always provided efficient and courteous service to consultants.
DENTAL RECEPTIONIST
BEVERLY DENTAL CENTER
09.2017 - 12.2018
- Answer phones and distribute calls and messages accordingly
- Receive and distribute mail and emails
- Schedule appointments and maintain an appointment book
- Confirm appointments
- Follow up on cancellations and no shows
- Greet and register patients
- Assist patients in completing information forms
- Inform patients about the practice, charges, policies, and procedures
- Verify patient dental insurance benefits
- Prepare and manage patient charts
- Manage patient records in a dental database in accordance with privacy regulations
- Document patient dental treatments and transactions
- Collect and process payments from patients
Education
Highschool -
W.T WHITE
05.2014
Skills
- Active Listening
- Leadership
- Problem Solving
- Communication
- Decision Making
- Critical Thinking
- Multitasking
- Reliability
Timeline
VIP Account Manager
VISTRA ENERGY
07.2019 - Current
DENTAL RECEPTIONIST
BEVERLY DENTAL CENTER
09.2017 - 12.2018
Highschool -
W.T WHITE
Similar Profiles
Beth WintersBeth Winters
Online Scheduling Supervisor at Vistra EnergyOnline Scheduling Supervisor at Vistra Energy
Brandon HurtadoBrandon Hurtado
Nuclear Equipment Operator at Vistra EnergyNuclear Equipment Operator at Vistra Energy
Scott SopkoScott Sopko
Electrical Maintenance Supervisor at Vistra EnergyElectrical Maintenance Supervisor at Vistra Energy
Katlyn GumforyKatlyn Gumfory
Assistant Manager at Cash AmericaAssistant Manager at Cash America
Saul RodriguezSaul Rodriguez
Project Lead at Agape Home ServicesProject Lead at Agape Home Services