Selena Mejia
Lancaster,CA
Summary
Experienced with managing front desk operations and providing administrative support. Utilizes strong communication skills to maintain organized and welcoming environment. Knowledge of office software and administrative procedures.
Overview
12
12
years of professional experience
Work History
Administrative Receptionist
Holistic Practice Management
06.2023 - Current
- Enhanced office efficiency by managing incoming calls, directing inquiries to appropriate departments, and maintaining a smooth information flow.
- Handled confidential correspondence discreetly while adhering to strict privacy guidelines regarding sensitive information protection.
- Collaborated effectively with team members to achieve common goals, sharing resources and offering assistance when needed.
- Reduced missed appointments by implementing a systematic reminder process via phone calls or email notifications prior to scheduled meetings or events.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Dental Assistant
Redondo Beach Dental
08.2013 - 08.2016
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Sales Associate
Kohls Department Store
04.2013 - 10.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Certificate of Dental Assisting - Dental Assistant
Everest College
Gardena, CASkills
- Telephone skills
- Customer/Client relations
- Typing speed
- Scheduling appointments
- Multi-line telephone systems
- Time management
Timeline
Administrative Receptionist
Holistic Practice Management
06.2023 - Current
Dental Assistant
Redondo Beach Dental
08.2013 - 08.2016
Sales Associate
Kohls Department Store
04.2013 - 10.2014
Certificate of Dental Assisting - Dental Assistant
Everest College
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