Selena Mendoza

Directed daily office operations, including managing inventory, shipping and supply logistics.

Regularly communicated with customers and vendors over the phone to address inquiries, resolve shipment concerns, and process refunds.

Coordinated scheduling and meetings to ensure efficient workflow and team collaboration.

Collaborated with team members and business owners to develop strategies and improve business performance.

Conducted employee training and performance assessments to enhance productivity and customer satisfaction.

Delivered outstanding service in a fast-paced environment, ensuring customer satisfaction and loyalty.

Efficiently managed orders, cash handling, and beverage preparation during high-volume periods.

Built strong customer relationships, fostering repeat business.

Assisted in onboarding and mentoring new staff to maintain high service standards.