Selena Menjivar
Chico,CA
Summary
To obtain a formidable position where I could exploit my leadership and communication skills, and efficiency knowledge. These skills have helped to contribute quality customer service.
Overview
4
4
years of professional experience
Work History
Team member
Panda Express
Chico, CA
07.2024 - Current
- Executed cash handling and transaction processing with precision and accuracy.
- Provided a great guest experience ensuring great service.
- Opened and closed store operations.
- Supervised team during shifts, coordinating breaks and monitoring food quality to ensure customer satisfaction.
Stocking Associate
Walmart
Oroville, CA
02.2024 - 05.2024
- Achieved high levels of customer satisfaction. Contributed to team success by fostering a positive shopping environment.
- Managed unloading processes for incoming shipments, ensuring systematic organization and accuracy in inventory management.
- Oversaw customer service operations to improve response times and service quality.
- Executed restocking procedures for all store items to ensure product availability.
Front desk receptionist
Acuity Eye Group Retina Institute, Lancaster CA
Lancaster, CA
06.2022 - 06.2023
- Directed call handling processes to maintain high standards of customer service.
- Executed referral strategies to enhance client access to necessary resources.
- Organized and maintained appointment calendar to ensure timely and effective communication with clients.
- Verifying Insurances (HMO, PPO, Medical, Medicare)
- Managed patient reception duties to foster a welcoming and inviting atmosphere upon entry.
- Managed email correspondence to ensure timely authorization of insurance requests.
Team Member
Taco Bell, Lancaster CA
01.2022 - 05.2022
- Drive thru order taker and cashier
- Morning opener, prep all the food and set up all the pans and utensils.
- Closer, clean all the kitchen and take down all the dishes and sweep and mop all floors.
Education
Psychology
Butte College
Chico, CADiploma -
Eastside High School
Lancaster, CA01.2020
Skills
Bilingual (spanish)
Multi tasking
Technical skills
Ability to learn quickly
Organized
Critical thinking
Interpersonal communication
Timeline
Team member
Panda Express
07.2024 - Current
Stocking Associate
Walmart
02.2024 - 05.2024
Front desk receptionist
Acuity Eye Group Retina Institute, Lancaster CA
06.2022 - 06.2023
Team Member
Taco Bell, Lancaster CA
01.2022 - 05.2022
Psychology
Butte College
Diploma -
Eastside High School