Selena Moore
Ann Arbor,MI
Summary
Talented Student Manager who is well-versed in university procedures and activities. Uses good multitasking, project management and analytical abilities to keep retail operations efficient. Attentive to department and student needs.
Overview
3
3
years of professional experience
Work History
Student Manager
University Of Michigan
10.2022 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Crew Member
McDonald's
09.2021 - Current
- Improved customer satisfaction by providing friendly and efficient service at cash register.
- Enhanced team productivity by maintaining clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to detail while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Bachelor of Arts - Sociology
University of Michigan - Ann Arbor
Ann Arbor, MI04.2026
High School Diploma -
Renaissance High School
Detroit, MI06.2022
Skills
- Guest Relations
- Customer Service
- Staff Management
- Staff Training
- Positive Attitude
- Training and Development
- Team Collaboration
- Excellent Communication
- Adaptability
- Team Leadership
- Interpersonal Skills
- Teamwork and Collaboration
Timeline
Student Manager
University Of Michigan
10.2022 - Current
Crew Member
McDonald's
09.2021 - Current
Bachelor of Arts - Sociology
University of Michigan - Ann Arbor
High School Diploma -
Renaissance High School
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