Selena Munoz
Channelview,TX
Summary
Medical Office Assistant with 5+ years of experience in administrative positions. Known for excellent interpersonal skills and deep knowledge of medical terminology.
Overview
11
11
years of professional experience
Work History
Medical Office Specialist
Orion Medical
08.2022 - Current
- Welcoming patients and visitors into the office
- Answering and directing phone calls
- Checking patient's in/out
- Scheduling and confirming appointments, tests, other procedures.
- Process incoming and outgoing referrals
- Schedule procedures/ radiology orders
- Submit authorizations for cardiology services
- Scanning documents to attach to patient's chart
- Preparing and indexing patient medical records
- Obtaining and updating patients' personal and health information.
- Managing inquiries and relaying messages about scheduling, referrals, and prescription refills.
- Entering payment information into an electronic billing system.
- Informing patients about financial responsibility for procedures such as stress test, cardiac ultrasound and specialist office visit.
- Responsible for ensuring that patient health care benefits cover required procedures.
- Obtain referrals from primary care physicians.
- Verify patients have proper insurance coverage for the services provided.
Surgery Scheduler Coordinator
Surgical Associates of Greater Houston
08.2019 - 04.2022
- Answering and directing phone calls
- Checking patients in/out
- Submit authorization/referrals required for services
- Scheduling outpatient/inpatient procedures
- Collecting payment for upcoming procedures
- Entering payment information into an electronic billing system
- Collect copays for new patient/established office visit
- Managing inquiries and relaying messages about scheduling, referrals, and prescription refills.
- Verifying medical insurance information, as well as mediating between patients and medical insurers.
- Preparing patients' files for consultation and evaluation.
- Scheduling and confirming appointments, test, and other procedures.
Administrative Assistant
Purpose kids Early Childhood Learning Center
07.2016 - 08.2019
- Answering and directing phone calls.
- Greeting and directing visitors to the organization.
- Perform data entry and scan documents.
- Provide general administrative support including scanning, faxing and copying for management.
- Handling officetasks, such as filing and generating reports.
Administrative Assistant
Channelview ISD
08.2013 - 06.2014
- Fielding telephone calls
- Receiving and directing visitors
- Making copies
- Assist supervisor's needs
- Storing, organizing and managing files.
Education
High School Diploma -
Channelview High School
Channelview, TX06.2014
Skills
- Microsoft Office
- Word
- Medical Scheduling
- Insurance Verification
- Medical Records
- Medical Office Experience
- ICD-10
- Medical Terminology
- Medical Imaging
- Communication skills
- Customer service
- Computer skills
Additional Information
Bilingual
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Office Specialist
Orion Medical
08.2022 - Current
Surgery Scheduler Coordinator
Surgical Associates of Greater Houston
08.2019 - 04.2022
Administrative Assistant
Purpose kids Early Childhood Learning Center
07.2016 - 08.2019
Administrative Assistant
Channelview ISD
08.2013 - 06.2014
High School Diploma -
Channelview High School
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