Summary
Overview
Work History
Education
Skills
Timeline
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Selena Murray

Jacksonville,FL

Summary

Im A very highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Loader

UPS
Jacksonville, FL
03.2024 - 05.2024
  • Performed daily maintenance checks on all material handling equipment used in the warehouse.
  • Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.
  • Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
  • Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
  • Unloaded products from incoming transports.

Driver

Amports
Jacksonville, FL
07.2023 - 10.2023
  • Demonstrated ability to handle emergency situations calmly and effectively.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.

Customer Service Representative

Winn Dixie Supermarket
Jacksonville, FL
02.2023 - 07.2023
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.

Sales Associate

Rainbow Shops
Jacksonville, FL
06.2022 - 09.2022
  • Handled customer complaints in a professional manner.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Attended weekly team meetings to review performance goals and objectives.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Answered incoming telephone calls to provide store, products and services information.

Amazon

Amazon
Jacksonville, FL
01.2021 - 12.2021
  • stowing items inside correct containers
  • scanning items
  • labeling items
  • shipping items
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Operated equipment and machinery according to safety guidelines.

Education

High School Diploma -

Westside High School
Jacksonville, FL
06-2018

Skills

  • Warehouse Safety
  • Raw material handling
  • OSHA Standards
  • Order Picking
  • Truck loading
  • Critical Thinking
  • Flexible and Adaptable
  • Friendly, Positive Attitude
  • Time Management
  • Organizational Skills
  • Problem-Solving
  • Appointment Scheduling
  • Customer Service
  • Retail Marketing
  • Researching

Timeline

Loader

UPS
03.2024 - 05.2024

Driver

Amports
07.2023 - 10.2023

Customer Service Representative

Winn Dixie Supermarket
02.2023 - 07.2023

Sales Associate

Rainbow Shops
06.2022 - 09.2022

Amazon

Amazon
01.2021 - 12.2021

High School Diploma -

Westside High School

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Selena Murray