Support MAT, facilitate care coordination, and assist with administrative components such as scheduling and coordinating client visits with the onsite MAT provider.
Ensure follow-up appointments and continuity of care.
Provide QSR information related to MAT for reporting
Link clients and help them apply for community resources.
Provide direct services to clients to help achieve their treatment goals.
Maintain a record of active and discharged clients in MAT services.
Provide MAT education to clients.
Case Manager
McAlister Institute
San Diego, CA
04.2023 - 05.2024
Conduct group substance abuse counseling sessions
Assist clients to access needed medical, educational, social, prevocational, vocational, rehabilitative, or other community services
Comprehensive assessment and periodic reassessment of individual needs to determine the need for the continuation of case management
Provide direct services to clients, including one-on-one meetings, to facilitate referrals in support of clients' treatment plan goals
Maintain regular progress notes, records, data entry, and other documentation as required, that meets DMC standards
Administrative Assistant
McAlister Institute
04.2023 - 07.2023
Answer phones, provide reception area coverage, and assist the program manager and program staff as needed
Setting appointments for clients to enroll in program
Input and maintain data in CalOMS, SanWITS, Cordant and Welligent
Review documentation and ensure all client information and encounters are tracked and entered in a complete, accurate, and timely manner
Shift Supervisor
Better Buzz Coffee
04.2022 - 04.2023
Provided on-the-job training to new staff members.
Ensured all safety and sanitation regulations were met throughout the shift.
Conducted weekly inventory of supplies, equipment, and food items.
Monitored staff performance to ensure quality standards were met.
Assigned tasks to team members based on their strengths and skill sets.
Resolved customer complaints in a timely manner.
Maintained accurate records of daily transactions and deposits.
Shift Supervisor
Starbucks
10.2018 - 04.2022
Provided on-the-job training to new staff members.
Ensured all safety and sanitation regulations were met throughout the shift.
Conducted weekly inventory of supplies, equipment, and food items.
Monitored staff performance to ensure quality standards were met.
Assigned tasks to team members based on their strengths and skill sets.
Resolved customer complaints in a timely manner.
Maintained accurate records of daily transactions and deposits.