Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SELENA PASILLAS

San Antonio,TX

Summary

Adept at fostering a welcoming organizational culture and streamlining HR processes, I significantly enhanced employee engagement and operational efficiency at Cayuse Holdings. Expert in HRIS systems and adept in conflict resolution, my strategic approach to HR policies and benefits administration has consistently attracted top-tier talent, ensuring compliance and driving business objectives forward.

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

22
22
years of professional experience

Work History

Human Resource Generalist

Cayuse Holdings
07.2022 - Current
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Facilitated criminal background check process for new hires.
  • Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
  • Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
  • Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Worked alongside global business leader to deploy new training strategies.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Collaborated with managers to identify and address employee relations issues.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Assisted with writing job postings and job descriptions for boards.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.

Human Resources Manager

S.V.P INC
06.2015 - 02.2020
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
  • Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
  • Enhanced employee retention by developing and implementing comprehensive onboarding programs.
  • Monitored and handled employee claims involving performance-based and harassment incidents.

Human Resources Business Partner

Joes Furniture
06.2003 - 01.2015
  • Coached managers on effective employee relations strategies to address workplace conflicts proactively.
  • Managed complex employee relations issues to promote a healthy workplace culture.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
  • Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • Championed diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
  • Advised senior management on organizational development and change management initiatives.
  • Facilitated effective communication between management and staff, fostering a positive work environment.
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Negotiated competitive compensation packages to attract top talent in a tight labor market.
  • Enhanced employee engagement by implementing innovative HR programs and initiatives.
  • Spearheaded talent acquisition efforts for organizational success and strategic growth.
  • Evaluated employee performance fairly, providing constructive feedback for professional growth.
  • Enhanced recruitment processes, leading to more efficient candidate screening and selection sequence.
  • Coordinated with department heads to identify staffing needs, ensuring optimal workforce allocation.
  • Developed and implemented training programs that significantly improved employee performance and satisfaction.
  • Developed policies that comply with employment laws, minimizing legal risks and protecting company interests.
  • Negotiated benefit packages with providers, ensuring competitive offers for employees while maintaining budgetary constraints.
  • Analyzed turnover data to identify trends and develop strategies for improving employee retention.
  • Collaborated with external recruitment agencies to fill specialized positions efficiently.
  • Implemented wellness program, contributing to healthier work environment and reducing absenteeism.

Education

Master of Arts - Employment Law

Texas A&M University
College Station, TX
06-2026

Skills

  • Employee onboarding
  • Benefits administration
  • HR policies implementation
  • HRIS systems
  • Compensation and benefits
  • Records management
  • Employee relations
  • Internal investigations
  • Policy implementation
  • Workers compensation
  • Recruitment
  • In-depth knowledge of HR compliance
  • Payroll processing

Languages

Spanish
Full Professional

Timeline

Human Resource Generalist

Cayuse Holdings
07.2022 - Current

Human Resources Manager

S.V.P INC
06.2015 - 02.2020

Human Resources Business Partner

Joes Furniture
06.2003 - 01.2015

Master of Arts - Employment Law

Texas A&M University

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SELENA PASILLAS