Summary
Overview
Work History
Education
Languages
Timeline
Generic

Selena Regules Preciado

Memphis,TN

Summary

Focused Translator with highly developed understanding of language and culture. Skilled in quickly and accurately translating written documents and audio recordings. Over 9 years of related expertise.

Overview

11
11
years of professional experience

Work History

Educational Assistant

Memphis Business Academy
10.2023 - 02.2024
  • Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
  • Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
  • Increased parent involvement by maintaining open lines of communication and providing regular updates on student progress.
  • Collaborated with fellow teachers to develop interdisciplinary units, promoting cross-curricular connections and deeper understanding of content.

Intake Specialist

Nortstar Healthcare Center
07.2021 - 09.2023
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
  • Completed intake assessment forms and filed clients' charts.
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Set appointments with salespeople and potential customers.
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.

Legal Assistant

John Michael Bailey Injury Lawyer
07.2015 - 07.2020
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
  • Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.

Receptionist Coordinator

Global Center
06.2013 - 06.2015
  • Managed confidential information with discretion while processing sensitive documents such as employment applications or financial records.
  • Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
  • Supported new employee onboarding by providing training, guidance, and resources to help them acclimate to their roles.
  • Expedited problem resolution for dissatisfied customers by escalating concerns to appropriate managers or supervisors when necessary.
  • Maintained up-to-date knowledge of company policies, procedures, and offerings to better serve clients and assist coworkers when necessary.
  • Streamlined office processes for increased efficiency by organizing and maintaining schedules, appointments, and meetings.


Education

Associate of Applied Science - Paralegal Studies

Southwest Tennessee Community College
Memphis, TN
05.2022

Gateway Christian Schools
05.2014

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Educational Assistant

Memphis Business Academy
10.2023 - 02.2024

Intake Specialist

Nortstar Healthcare Center
07.2021 - 09.2023

Legal Assistant

John Michael Bailey Injury Lawyer
07.2015 - 07.2020

Receptionist Coordinator

Global Center
06.2013 - 06.2015

Associate of Applied Science - Paralegal Studies

Southwest Tennessee Community College

Gateway Christian Schools

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Selena Regules Preciado