Selena Rincon
Coleman,TX
Summary
-Dynamic and compassionate professional with a track record of enhancing patient satisfaction at Coleman County Medical Center through expert patient care and vital signs monitoring. -Skilled in cash handling and customer service, demonstrated by efficiently managing high-volume transactions at Best Fried Chicken.
-Proven ability to improve operational efficiency and foster relationships, leveraging excellent communication and empathy. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Personable
-Drive-Thru Cashier multi-tasks drive-thru line while managing friendly interaction with customers and serving quick-serve food items. Accurately manages orders and collects money to reduce long wait times. Demonstrates high level of customer service while working under pressure in fast-paced team-oriented environment.
-Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
CNA
Coleman County Medical Center
04.2024 - Current
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Built rapport with patients and families, providing emotional support during difficult times.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Drive-Thru Cashier, Fry Cook
Best Fried Chicken
09.2023 - 11.2023
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
Child Caregiver
Lil Cat Daycare
05.2023 - 08.2023
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Developed age-appropriate activities and crafts to engage children.
- Worked with children to develop good cognitive, physical and language skills.
- Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Read stories, sang songs and facilitated creative play.
Cashier
Tres Amigos
08.2022 - 03.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Answered questions about store policies and addressed customer concerns.
- Set up new sales displays each week with fresh merchandise.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Server
Rancho Pizzeria
06.2020 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Coleman High School
Coleman, TX05-2022
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Merchandise Restocking
- Cleaning and sanitation
- Excellent Communication
- Customer Service
- Cash Handling
- Patience and Empathy
- Cleanliness and hygiene
- Honest and Dependable
- Customer Assistance
- Written and verbal communication
Timeline
CNA
Coleman County Medical Center
04.2024 - Current
Drive-Thru Cashier, Fry Cook
Best Fried Chicken
09.2023 - 11.2023
Child Caregiver
Lil Cat Daycare
05.2023 - 08.2023
Cashier
Tres Amigos
08.2022 - 03.2023
Server
Rancho Pizzeria
06.2020 - 08.2022
High School Diploma -
Coleman High School
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