Selena-Rita Tollefsen
Wahiawa
Summary
Reliable Commercial Cleaner thrives in fast-paced, challenging environments and ambitiously works under pressure. Consistently strives for excellence to maximize customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Commerical cleaner
CleanBreakHawaiillc
Pearl City
10.2025 - 06.2026
- Maintained cleanliness standards in accordance with company policies and client expectations.
- Managed inventory of cleaning supplies and requested replenishments.
- Operated floor care machinery, including buffing and extracting machines.
- Inspected completed work for quality assurance before client walkthroughs.
- Adhered to safety guidelines while handling cleaning chemicals and equipment.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
- Washed windows, walls, and ceilings to maintain cleanliness and enhance appearance.
- Identified possible maintenance or safety issues and reported to supervisor and client.
- Steam-cleaned/scrubbed/shampooed/extract dirt and removal of stains from carpets/concrete/floors/tiles/stone/vinyl/etc.
Front-End Cashier
Qsi inc
Pearl City
11.2021 - 10.2025
- Maintained accurate cash drawer and balanced daily receipts.
- Assisted customers with product inquiries and provided excellent service.
- Collaborated with team members to ensure a smooth checkout experience.
- Handled returns and exchanges according to store policies.
- Monitored inventory levels and restocked merchandise as needed.
- Trained new cashiers on operating procedures and customer service standards.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
Commerical Cleaner
The Honey Bees Cleaners LLC
Honolulu
04.2020 - 09.2021
- Maintained cleanliness in commercial spaces according to company standards and protocols.
- Operated cleaning equipment, including vacuums and floor scrubbers, efficiently.
- Conducted routine inspections to identify maintenance issues in client facilities.
- Floor Cleaning-(Strip,Wax,Vaccum,Pressure Wash,Sweep,Mop, and Scrub etc.)
Shift supervisor/Lead Barista
The Coffee Bean and Tea Leaf
Kapolei
06.2017 - 04.2020
- Supervised daily operations to ensure efficient coffee preparation and service.
- Trained and mentored new staff on customer service and product knowledge.
- Managed inventory levels to guarantee product availability and quality standards.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Oversaw cash handling procedures for accuracy in transactions and reporting.
- Provided on-the-job training to new staff members.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Served as a role model for other employees by demonstrating professional behavior at all times.
Pastry Clerk
Times Supermarket
Mililani Town
08.2016 - 05.2017
- Prepared a variety of pastries and baked goods for daily display.
- Assisted customers with pastry selections and provided product information.
- Greeted customers and provided excellent customer service.
- Maintained cleanliness and organization of the pastry display area.
- Monitored inventory levels and notified management of low stock items.
- Followed food safety guidelines during preparation and handling processes.
- Weighed ingredients accurately using scales before adding them into batter mixtures or doughs.
- Maintained cleanliness of kitchen area by washing dishes, sweeping floors, wiping counters.
- Operated the cash register to process payments for bakery items.
- Stocked shelves with fresh baked goods throughout the day.
- Monitored temperature of ovens during baking processes to ensure optimal results.
- Ensured compliance with all health codes and sanitation regulations when handling food products.
Education
Kapolei High-School
Kapolei, HISkills
- Machine operation
- Cleaning techniques
- Chemical handling
- Equipment maintenance
- Inventory management
- Workplace safety
- Client communication
- Time management
- Team collaboration
- Problem solving
- Attention to detail
- Customer service
- Training and mentoring
- Window washing mastery
- Strong work ethic
- Deep cleaning expertise
- Conflict resolution
- Floor maintenance
- Reliability and punctuality
- Carpet cleaning
- Safety standards and protocols
- Confidentiality
- Interpersonal communication
Languages
English
Professional
Sign language
Limited
Certification
- CPR + (Aed/First-Aid) Certification
Timeline
Commerical cleaner
CleanBreakHawaiillc
10.2025 - 06.2026
Front-End Cashier
Qsi inc
11.2021 - 10.2025
Commerical Cleaner
The Honey Bees Cleaners LLC
04.2020 - 09.2021
Shift supervisor/Lead Barista
The Coffee Bean and Tea Leaf
06.2017 - 04.2020
Pastry Clerk
Times Supermarket
08.2016 - 05.2017
Kapolei High-School