Selena Romero
WELLTON,AZ
Summary
Dedicated to my work, always willing/wanting to learn new task. Very reliable, always on time for work, willing to take on more if ever needed by employer. Quick learner, capable of taking on new challenges. Capable of training staff, 12 years in customer service, can manage dealing with difficult customers/clients.
Overview
14
14
years of professional experience
Work History
CHIEF CIVIL CLERK
WELLTON JUSTICE COURT, YUMA COUNTY
08.2022 - 05.2024
- Organize and prepare the court docket
- Schedule hearing, trial and sentencing dates with attorneys and defendants
- Perform tasks in an open courtroom with multiple competing priorities, often communicating simultaneously with judges, attorneys, and litigants
- Enter necessary information in the case management system to produce a variety of court documents including notices of trial dates, delinquencies in payments, refunds, forfeitures, revocations, judgments, dispositions, and court calendars
- Prepare summons; file and reclaim file folders and court records
- Issue, record, and process warrants; research computer data for prior warrants, violations, and other pertinent data; prepare 'show cause' orders and notifications for payment of bonds
- Set, log, and notify appropriate parties regarding hearings for motions, evidentiary motions, and domestic violence orders
- Provide information to parties requesting orders of protection and harassment injunctions, update files with a high degree of accuracy
- Use the court's case management system proficiently and accurately
- Be proficient in court related and customer service job duties such as courtrooms, processing cases, assisting customers on phones and at the front counter
- Respond to and resolve routine defendant requests and resident inquiries.
JUSTICE COURT CLERK I, COURT CLERK II
WELLTON JUSTICE COURT, YUMA COUNTY
08.2018 - 08.2022
- Answer inquiries/gives options
- Provide case flow information to litigants by phone, email, or in person
- Receipt payments from Credit Cards, mail, and in person
- Enter and process incoming citations, quash warrants/ lift suspension as payments come in on daily credit card report
- Complete demand Batch Queue, MVD Work, DDS Queue, Fare Queue and daily assigned tasks
- Update defendant's information for TIP use
- Adjudicate cases that are seen daily, scan incoming citations, process background check requests, insurance verifications, and Motion Requests
- Process civil cases, warrant validations
- Upkeep Judge's calendar
- Process all Civil Cases filed in the court by end of business day
- Assist the Justice Clerk II in cases, docketing of mail, and filing of correspondence daily
- Set defendants up on payment contract
- Enter in order of protections/injunctions
- Set civil traffic hearings, pre-trial conferences, walk-In appointments
- Balance all transactions at the end of the day for cash reconciliation
- Performs other duties as assigned or required.
COURT CLERK I
BUCKEYE MUNICIPAL COURT, CITY OF BUCKEYE
01.2018 - 06.2018
- Assists public at the counter and on the telephone
- Resolving various levels of customer service needs
- Performs file management functions including alphabetical and numerical case filing
- Creating new case files
- Tracking case files
- Matching documents to case files
- Collect, post, and balance fines and fees
- Reconcile daily cash transactions using court-specific computer software and Microsoft Excel
- Sorts and separates internal, external, and hand delivered correspondence and case documents
- Prepares and processes cases such as misdemeanor, civil traffic
- File court required counseling reports onto cases
- Performs other duties as assigned or required.
JUSTICE COURT CLERK II
WELLTON JUSTICE COURT, YUMA COUNTY
02.2013 - 12.2017
- Answer phone calls, help walk-ins, scheduling-rescheduling cases, filing citations & batch citation
- Enter drug citation
- Created paperwork, delinquent notices
- Docketing incoming insurance & registration
- Handle record requests
- Handle warrant validations
- Handle payment contracts
- Docket traffic school checks
- Issuing warrants/suspension
- Quash warrants/suspension
- Set cases for hearings, trials or other court proceedings
- Maintain records of court procedures; prepare reports, assists in court case management
- Serve as court clerk as required in hearings, trials, & other courtroom proceedings
- Assist in handling of paperwork, issuance of court processes & orders, sets & resets subsequent court dates
- Undertake and complete other tasks resulting from court proceedings, issued protective orders & injunctions against harassment
- Coordinates court calendar
- Receives & receipts fines
- Handles bonds and other monies
- Will perform other duties as assigned.
CASHIER
OLSEN'S IGA
01.2010 - 12.2013
- Validated that the items have been paid for before the customer leaves the store, helped the customer in completing the transaction
- Cleaned display cases, shelves, and aisles
- Accepted payment from customers consisting of cash, credit or debit cards, and checks, and make change
- Assisted other workers as required
- Maintain knowledge of cashier procedures
- Balance all transactions at the end of the day for cash reconciliation
- Stocked shelves and built attractive displays.
Education
GENERAL STUDIES -
ARIZONA WESTERN COLLEGE
08.2012
HIGH SCHOOL DIPLOMA -
ANTELOPE UNION HIGH SCHOOL
Skills
- Customer Service
- Cash Handling
- Payment Processing
- Record Keeping
- Court Procedures
- Case Management
- Filing
- Data Entry
- Administrative Tasks
- Communication Skills
- Proofreading
- Confidentiality
- Strong Organization
- Maintaining databases
- Calendar Management
- Document Preparation
- Microsoft Office
- Legal Research
- Legal Terminology
- Docket preparation
- Office Management
- Proficient in [Software]
- Court processes
- Legal documents
- Public Policy
- Payment Collection
- Dispute Resolution
- Schedule Management
- File Management
- Courtroom Procedures
- Records Management
Languages
English- Speak, Read, Write
References
- Ashley Baughn, Manager, (928) 919-5086
- Noemi Aguilar, Manager, (520) 510-9158
- Norma Arechiga, Criminal Clerk, (562) 842-6682
- Guadalupe Izagirre, Justice Clerk I, (928) 287-8842
Timeline
CHIEF CIVIL CLERK
WELLTON JUSTICE COURT, YUMA COUNTY
08.2022 - 05.2024
JUSTICE COURT CLERK I, COURT CLERK II
WELLTON JUSTICE COURT, YUMA COUNTY
08.2018 - 08.2022
COURT CLERK I
BUCKEYE MUNICIPAL COURT, CITY OF BUCKEYE
01.2018 - 06.2018
JUSTICE COURT CLERK II
WELLTON JUSTICE COURT, YUMA COUNTY
02.2013 - 12.2017
CASHIER
OLSEN'S IGA
01.2010 - 12.2013
GENERAL STUDIES -
ARIZONA WESTERN COLLEGE
HIGH SCHOOL DIPLOMA -
ANTELOPE UNION HIGH SCHOOL
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