Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Selena Schuldt

Grand River

Summary


Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Hy-Vee Pharmacy
11.2021 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Counted, measured, and compounded medications following standard procedures.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Communicated directly with doctors offices via telephone, fax and email.
  • Reviewed and verified customer information and insurance provider information.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
  • Performed regular audits to maintain compliance with state regulations and company policies.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
  • Coordinated communication between healthcare professionals to ensure seamless patient care transitions between providers or facilities.
  • Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
  • Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
  • Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
  • Fostered strong relationships with local healthcare providers, promoting collaboration for optimal patient outcomes.
  • Ensured medication safety with thorough verification of prescription orders and drug interactions.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Entered and processed patients' prescriptions into internal system.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.

Certified Pharmacy Technician

Unity Point Health Methodist
11.2004 - 07.2022
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
  • Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
  • Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Supported pharmacists in compounding custom medications according to individual patient needs.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Counted, measured, and compounded medications following standard procedures.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
  • Filled medication machines on the hospital floors
  • Compounded IV medications for patients in the hospital and those in surgery
  • Opened the new inpatient hospital pharmacy at the methodist west location

Certified Pharmacy Technician

Unity Point At Home
11.2019 - 11.2021
  • Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Compounded IV medications to be infused at the patients home
  • Mailed out prescriptions and supplied for home health care patients
  • Filled and mailed out medications for the specialty pharmacy

Education

Bachelor of Arts - Business Administration And Management

Graceland University
Lamoni, IA
01-2021

High School Diploma -

Cental Decatur Junior-Senior High School
Leon, IA
05-1996

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • Teamwork
  • Organizing workflow
  • HIPAA regulations
  • Medication dispensing
  • Team collaboration
  • Pharmaceutical calculations
  • Patient confidentiality
  • Pharmacy and customer records management
  • Pharmacy law compliance
  • Advanced math skills
  • Inventory management
  • Aseptic techniques
  • Compounding techniques
  • Staff development
  • New hire onboarding
  • Time management
  • Multitasking and organization
  • Verbal and written communication
  • Billing and coding

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Certified Pharmacy Technician

Hy-Vee Pharmacy
11.2021 - Current

Certified Pharmacy Technician

Unity Point At Home
11.2019 - 11.2021

Certified Pharmacy Technician

Unity Point Health Methodist
11.2004 - 07.2022

Bachelor of Arts - Business Administration And Management

Graceland University

High School Diploma -

Cental Decatur Junior-Senior High School

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