Summary
Overview
Work History
Education
Skills
Timeline
Generic

Selena Scott

Decatur,GA

Summary

Hardworking Customer Service Representative with 10 years of experience working from home. Trained in project and time management with extensive knowledge of computers and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Nurse Technician

Emory Healthcare
Atlanta, GA
07.2019 - 01.2021
  • Assisted patients with mobility by providing physical support and pushing wheelchairs.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Prepared and maintained records of patient progress and services performed to report changes in patient condition.
  • Offered advice and assistance to Patients, paying attention to special needs or wants.

Customer Service Representative

Amazon
Remote, GA
08.2016 - 12.2018
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Entered customer interaction details in CXR to track requests, document problems and record solutions offered.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Recommended Products to customers, thoroughly explaining details.

Education

Associate of Arts - Business Administration

Community College Of Philadelphia
Philadelphia, PA
05.2013

High School Diploma -

Radnor Senior High School
Radnor, PA
06.2008

Skills

  • Creative problem solving
  • Group and individual instruction
  • Written and verbal communication
  • Data entry background
  • Customer Service
  • Compassion

Timeline

Nurse Technician

Emory Healthcare
07.2019 - 01.2021

Customer Service Representative

Amazon
08.2016 - 12.2018

Associate of Arts - Business Administration

Community College Of Philadelphia

High School Diploma -

Radnor Senior High School

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