Selena Sorto
Montebello,CA
Summary
Dynamic and dedicated professional with experience at Wendy's Restaurant, excelling in customer service and teamwork. Proven ability to multitask effectively while maintaining high food safety standards. Recognized for enhancing customer satisfaction through friendly interactions and efficient order handling. Skilled in cash management and committed to upholding cleanliness and organization in fast-paced environments.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
3
3
years of professional experience
Work History
Crew Member
Wendys Restaurant
Pico Rivera, CA
06.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Montebello High School
Montebello, CASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Taking orders
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Drive-thru operations
- Valid Driver's license
- Cooking
- Cleaning and organization
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Wendys Restaurant
06.2022 - Current
Montebello High School