Summary
Overview
Work History
Education
Certification
LANGUAGES
Timeline
Generic

Selena Soto

Campbell,CA

Summary

I’ve spent nearly a decade growing in the restaurant industry, starting in 2016 as a Night Shift Supervisor and Safety Manager at Veggie Grill. That’s where I discovered my love for both food, collaboration and leadership. From there, I joined Paxti’s Pizza in Campbell, moving up from Floor Manager to Senior Manager and Guest Ambassador shortly after. I was responsible for creating great guest experiences, hiring and coaching staff, and making sure everything ran smoothly in the front of house, and back of the house. Eventually, I joined Din Tai Fung, initially as a Front-of-House Manager. While I’ve always enjoyed working with guests, I found that the true fit was in the kitchen, where I was promoted to Kitchen Manager. It was a tough transition at first, but over the past seven years, I’ve grown a lot—both personally and professionally. Now, I’m ready to take the next step as an Executive Kitchen Manager, where I can continue to learn, lead, and share my passion for this brand and success of the team.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Din Tai Fung
08.2018 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Improved kitchen efficiency by implementing streamlined processes

Senior Manager , Guest Ambassador

Patxi's Pizza
04.2016 - 08.2018
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Trained new personnel regarding company operations, policies and services.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Supervisor / Training Manager /Site Safety Manager

Veggie Grill
05.2014 - 04.2016

Education

High School Diploma -

De Anza College
Cupertino, CA

Certification

  • Typing Certification 51 Wpm Certified Employment Group
  • CAFA Certification , Count of Santa Clara

LANGUAGES

ASL
Professional Working
English
Native or Bilingual
Spanish
Professional Working

Timeline

Kitchen Manager

Din Tai Fung
08.2018 - Current

Senior Manager , Guest Ambassador

Patxi's Pizza
04.2016 - 08.2018

Supervisor / Training Manager /Site Safety Manager

Veggie Grill
05.2014 - 04.2016

High School Diploma -

De Anza College
Selena Soto