Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Selena Spean

Denver,CO

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

7
7
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification

Work History

Qmap

Companion care
Lakewood , Co
05.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Gixgs work

Agency
Denver, Co
12.2021 - 07.2022
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Qmap/Carepartner

Rocky Mountain Assisted Living
Colorado City, Colorado
12.2018 - 05.2021
  • Assisted residents with daily living activities and personal care needs.
  • Provided companionship and emotional support to enhance resident well-being.
  • Collaborated with healthcare staff to ensure proper resident care and safety.
  • Documented resident behaviors and changes in condition for accurate record-keeping.
  • Engaged residents in social activities to promote interaction and enjoyment.
  • Trained new care partners on best practices for resident support and safety.
  • Provided companionship and emotional support to elderly patients.
  • Assisted in daily living activities such as bathing, dressing, grooming, and toileting.
  • Assisted with ambulation utilizing proper body mechanics techniques when transferring from bed, chair, wheelchair.
  • Encouraged independence while providing necessary support for activities of daily living.
  • Observed changes in behavior or physical condition that may indicate a need for intervention or adjustment in treatment plan.
  • Respected the rights of clients by maintaining confidentiality of all information related to their personal lives.
  • Maintained accurate records of patient care, condition, progress and concerns for review by medical staff.
  • Collaborated with other team members to ensure quality care was delivered consistently across shifts.
  • Engaged in recreational activities with patients including reading, playing board games and watching movies.
  • Adhered to infection control guidelines while providing direct patient care services.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Responded promptly to emergency situations using appropriate interventions as required.
  • Promoted positive interactions between patients, families and healthcare personnel.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Transported patients to appointments or outings with wheelchair assistance.
  • Administered medications according to physician instructions and documented use accordingly.
  • Planned nutritious meals based on dietary restrictions and preferences of individual patients.
  • Actively participated in interdisciplinary team meetings to discuss patient care plans.
  • Helped maintain a clean and safe environment by performing light housekeeping duties.
  • Performed basic clerical tasks such as answering phones, filing documents or scheduling appointments.
  • Provided comfort measures such as back rubs, therapeutic touch, massage therapy or music therapy as directed by nursing staff.
  • Supported family members in understanding the needs of the patient and provided education regarding health conditions when needed.
  • Performed light housekeeping duties including laundry, cleaning, and meal preparation.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with meal planning to meet nutritional plans.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Followed care plan and directions to administer medications.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Laundered clothing and bedding to prevent infection.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Explained policies, procedures and services to patients.
  • Compiled information from patients and caregivers or family members to identify care concerns.

Education

Del Norte High School
New Mexico, Nm

Skills

  • Customer service
  • Patient care
  • Documentation management
  • Task prioritization
  • Effective communication
  • Attention to detail
  • Innovative thinking
  • Training and mentoring
  • Time management
  • Team building
  • Friendly, positive attitude
  • Organization and time management
  • Customer relations
  • Basic math
  • Written communication
  • Recordkeeping
  • Communication
  • Multitasking

Certification

  • Qmap

Timeline

Qmap

Companion care
05.2025 - Current

Gixgs work

Agency
12.2021 - 07.2022

Qmap/Carepartner

Rocky Mountain Assisted Living
12.2018 - 05.2021

Del Norte High School

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