Selena Swantek
Midland,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Spencer's Gifts
05.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Spencer's Gifts
10.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Beauty Advisor
Ulta
09.2022 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Processed payments, entering sales in register for prompt customer service.
- Recommended specific hair and beauty products to meet individual customer needs.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Education
Cosmetology
Bayshire Beauty Academy
Bay City, MI07.2023
Diploma - General Education
Bullock Creek High School
Midland, MI05.2023
Skills
- Time Management
- Merchandise Restocking
- Operate Cash Register
- Problem-solving skills
- Teamwork and Collaboration
- Products knowledge
- Cosmetics industry trends
- Makeup Application Techniques
Timeline
Assistant Manager
Spencer's Gifts
05.2024 - Current
Sales Associate
Spencer's Gifts
10.2023 - Current
Beauty Advisor
Ulta
09.2022 - Current
Cosmetology
Bayshire Beauty Academy
Diploma - General Education
Bullock Creek High School
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