Selena Villareal
Rancho Cucamonga ,CA
Summary
Dynamic healthcare professional with hands-on experience at Inland Empire Extra Care 24 HR Urgent Care. Proven ability in patient care and medical procedures, including EKGs and injections. Recognized for outstanding communication and teamwork skills, contributing to a positive patient experience and efficient clinic operations. Committed to maintaining high standards of care and confidentiality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Externship
Inland Empire Extra Care 24 HR Urgent Care
09.2025 - 11.2025
- Administered medication and injections as directed by a healthcare provider.
- Collected and prepared specimens for laboratory analysis.
- Prepared and performed basic lab tests such as EKGs, and wrapped and unwrapped wounds.
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Supported medical staff by preparing examination rooms and maintaining cleanliness standards.
- Coordinated with team members to streamline patient flow during peak hours.
- Observed and learned clinical procedures to enhance understanding of urgent care operations.
- Engaged with patients, providing information on services and addressing inquiries effectively.
- Maintained inventory of medical supplies, assisting in timely replenishment and organization.
- Participated in training sessions, gaining knowledge of healthcare protocols and safety procedures.
- Contributed to a positive patient experience through attentive service and support activities.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Assisted healthcare professionals in patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Prepared examination rooms by sanitizing equipment and organizing supplies.
- Scheduled patient appointments and followed up on referrals efficiently.
- Educated patients on treatment plans and medication usage effectively.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Collected histories, vitals, and current complaints via patient interviews.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
- Streamlined check-in process by verifying patient information and promptly updating electronic health records.
Receptionist
K.B Leung and Associates
10.2018 - 09.2025
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments and maintained calendars for executives and staff.
- Processed incoming mail and packages, distributing items efficiently.
- Updated and maintained office filing system for improved organization.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Education
High School Diploma -
Operation New Hope
Rancho Cucamonga, CACertification For Medical Assistant -
North West College Pomona
Pomona, CA11-2025
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Multitasking and organization
- Computer skills
- Attention to detail
- Outstanding communication skills
- Flexible schedule
- Client relationships
- Exam room procedures
- Vital signs
- Telephone etiquette
- Medical Terminology
- Insurance Procedures
- Medical records
- Lab procedures
- Charting
- ICD 10
- Injections
- EKG
- Urinalysis
Certification
Certification for Medical Assistant
Perfect Attendance
I had perfect attendance at my college, North West College Pomona, as well as my externship site, Inland Empire Extra Care
Timeline
Externship
Inland Empire Extra Care 24 HR Urgent Care
09.2025 - 11.2025
Receptionist
K.B Leung and Associates
10.2018 - 09.2025
High School Diploma -
Operation New Hope
Certification For Medical Assistant -
North West College Pomona